Miriam Samuels
Fayetteville,GA
Summary
Dedicated professional with a strong work ethic and integrity, experienced as an Unarmed Security Officer at Unifi Security. Proven ability in incident reporting and crime prevention, enhancing safety protocols. Skilled in customer service and time management, consistently improving team performance and operational efficiency.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Unarmed Security Officer
Unifi Security
07.2024 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential security risks or breaches.
- Responded promptly to alarms, incidents, and emergencies per established protocols.
- Assisted in implementing access control measures for restricted areas.
- Documented daily activities and incidents in detailed reports for review.
Palletizer
NFI Logistics
10.2021 - 02.2024
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situation.
Picker Packer
Walmart Logistics
07.2017 - 10.2020
- Operated handheld scanners to accurately track inventory and shipments.
- Collaborated with team members to enhance picking efficiency and reduce errors.
- Trained new staff on safety protocols and efficient packing procedures.
- Monitored stock levels and reported discrepancies to management for resolution.
- Ensured compliance with safety regulations while handling hazardous materials.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
Cashier Team Lead
Shoppers World
01.2014 - 09.2014
- Supervised daily cash register operations, ensuring accuracy and adherence to company policies.
- Trained and mentored new cashiers on customer service best practices and transaction processes.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times.
- Managed team schedules, optimizing coverage during peak shopping hours for improved service levels.
- Delivered ongoing feedback to team members, promoting skill development and enhancing overall performance.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained and mentored new cashiers on company policies and customer service standards.
Education
Associate of Applied Science - Criminal Justice
Atlanta Technical College
Atlanta, GA08-2026
Skills
- Report writing
- Incident reporting
- Property patrol
- Crime prevention
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Unarmed Security Officer
Unifi Security
07.2024 - Current
Palletizer
NFI Logistics
10.2021 - 02.2024
Picker Packer
Walmart Logistics
07.2017 - 10.2020
Cashier Team Lead
Shoppers World
01.2014 - 09.2014
Associate of Applied Science - Criminal Justice
Atlanta Technical College
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