Google Customer Support
Teleperformance
Athens, Greece
- Identified issues, analyzed information and provided solutions to problems
- Managed complaints with calm and clear communication
- Notes taking / multitasking
Miriam Simicakova
Slovakia
Summary
- Trustworthy, with practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines
Work History
Interpreter
Kelly Services
Vancouver, Canada
- Delivered real-time oral translations between non-English speakers and professionals, including police and healthcare providers
- Handling calls from 911, 112
Receptionist
Hotel Kriunes
Iceland
- Assisted front desk operations, helping with tasks including welcoming customers, taking phone calls and checking in/out guests
- Maintained excellent guest satisfaction by assisting guests with tasks, promptly dealing with requests and solving complaints
Education
MARKETING -
HIGH SCHOOL OF BUSINESS
Liptovsky Mikulas, Slovakia01.2021
Skills
- 10 finger typing
- Car category B
- Confident communication
- Highly responsible and reliable
- Focused and organized
Languages
- Slovak - native
- English - fluent
- Czech - fluent
Timeline
Google Customer Support
Teleperformance
Interpreter
Kelly Services
Receptionist
Hotel Kriunes
MARKETING -
HIGH SCHOOL OF BUSINESS