Miriam Spain
Dover,DE
Summary
Dynamic and dedicated with a strong background in baking and childcare, notably at Classical Conversations. Proven ability to enhance customer satisfaction through exceptional service and creative problem-solving. Skilled in scheduling, and learning new skills, while demonstrating patience and empathy in nurturing environments. Excited to leverage my expertise in new opportunities.
Overview
10
10
years of professional experience
Work History
Baker
Self-employeed
02.2016 - Current
- Developed and refined unique recipes for artisan breads and pastries, enhancing product offerings.
- Managed baking processes to ensure consistent quality and flavor across all products.
- Implemented inventory management systems to track raw materials and reduce waste effectively.
- Trained and mentored new bakers, fostering skills in pastry techniques and operational efficiency.
- Produced consistently high-quality baked goods for customers.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Increased customer satisfaction with friendly and efficient service.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Developed new recipes to expand bakery's offerings and attract new customers.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
Daycare Worker
Classical Conversations
Carrollton, VA
09.2023 - 04.2025
- Supervised children in daily activities, ensuring safety and engagement.
- Assisted in maintaining a clean and organized environment conducive to learning.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Monitored children's behavior to promote positive social interactions and conflict resolution skills.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Maintained child-friendly environment with access to outdoor activities.
- Encouraged children to develop healthy social and emotional skills.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
Concessions Worker
Suffolk Youth Athletic Association
Suffolk, VA
08.2021 - 04.2025
- Maintained cleanliness and organization of concession stands during events.
- Assisted in inventory management, restocking supplies as needed.
- Provided exceptional customer service to enhance guest experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Prepared and served food and beverages according to safety standards.
- Adapted quickly to changing environments and customer demands during events.
- Consistently provided friendly service to promote better customer engagement.
- Worked with dedication every weekend from open to close
- Went above and beyond cleaning more than was expected of me
- Cooked food and snacks
- Operated cash register
Education
High School Diploma -
Classical Conversations
Suffolk, VA04.2025
Skills
Patience and empathy
Scheduling
Corresponding with clients
Cleaning and sanitizing
Health and safety regulations
Early childhood development
Friendly and respectful
Caring and responsible
Following directions
Enjoy learning new skills
Fast learner
Excited for new opportunities
Enjoy meeting new people
Timeline
Daycare Worker
Classical Conversations
09.2023 - 04.2025
Concessions Worker
Suffolk Youth Athletic Association
08.2021 - 04.2025
Baker
Self-employeed
02.2016 - Current
High School Diploma -
Classical Conversations