Miriam Unokesan
Decatur,GA
Summary
Versatile and customer-focused professional with experience in sales, customer service, hospitality, and transportation. Proven ability to communicate effectively, build strong client relationships, and provide exceptional service across various industries. Adept at multitasking, problem-solving, and adapting to fast-paced environments. Skilled in sales strategies, conflict resolution, and time management, with a strong commitment to delivering quality experiences. Currently seeking opportunities to leverage my diverse background in a dynamic and growth-oriented company.
Overview
9
9
years of professional experience
Work History
Driver - Rideshare & Delivery Services
Lyft & Uber
Atlanta, GA
12.2023 - Current
- Provide timely and professional transportation services to passengers, ensuring safety and excellent customer experiences
- Maintain a high rating by offering exceptional service, effective communication, and efficient route planning
- Assist passengers with loading and unloading, especially elderly and disabled riders
- Manage time effectively to optimize earnings and maximize ride volume
- Ensure vehicle cleanliness and compliance with all rideshare regulations
Inside Sales Representative
Affordable Dream Cars
Morrow, GA
01.2021 - 06.2022
- Monitor services rendered to ensure client success and satisfaction
- Provide excellent customer service by responding promptly to inquiries, requests, and concerns
- Consistently exceed 45 follow-up calls weekly
- Report to middle management on contract sales objectives and new client analysis
Customer Service Representative
PNC Financial Services Group
Morrow, GA
03.2018 - 09.2020
- Enrolled customers in medical, dental, and vision coverage
- Provided customers with information regarding health providers
- Assisted with appointment setting and account/billing support
- Sent customers emails regarding insurance policies and premiums
Hostess
Cat Cora Kitchen
Atlanta, GA
05.2016 - 11.2017
- Greeted guests and provided seating options
- Assisted coworkers with close-of-business duties, including cleaning service stations, arranging table condiments, and restocking supplies
Education
Bachelor of Science -
Gordon State College
05-2019
High School Diploma -
Mount Zion High School
05-2016
Bachelor of Science -
Georgia State University
Skills
- Customer service
- Sales
- Microsoft Office
- Problem resolution
- Data entry
- Communication
- Time management
- Adaptability
- Driving and transportation
- Route management
Timeline
Driver - Rideshare & Delivery Services
Lyft & Uber
12.2023 - Current
Inside Sales Representative
Affordable Dream Cars
01.2021 - 06.2022
Customer Service Representative
PNC Financial Services Group
03.2018 - 09.2020
Hostess
Cat Cora Kitchen
05.2016 - 11.2017
Bachelor of Science -
Gordon State College
High School Diploma -
Mount Zion High School
Bachelor of Science -
Georgia State University
Similar Profiles
Samantha NoisetteSamantha Noisette
Driver at Lyft & UberDriver at Lyft & Uber
Brian HagenbuchBrian Hagenbuch
Rideshare Driver at Lyft & UberRideshare Driver at Lyft & Uber
Jason TaylorJason Taylor
Independent Driver at Lyft & UberIndependent Driver at Lyft & Uber
Jacqueline HudsonJacqueline Hudson
Prep Cook at Sage DiningPrep Cook at Sage Dining
JULIA PHELPSJULIA PHELPS
Preschool Lead Teacher at DFUMC-PreschoolPreschool Lead Teacher at DFUMC-Preschool