Creative and ambitious content designer, product manager, and digital storyteller dedicated to making digital information accessible, purposeful, and welcoming.
Overview
15
15
years of professional experience
Work History
Associate Director, Digital Experience & Content
Solomon R. Guggenheim Museum
New York City, New York
10.2019 - Current
Drives website editorial to create surprising access points for potential visitors
Leads the evolution of website and app features to meet user needs and business goals while aligning with best practices
Champions accessibility across all platforms through inclusive content, information architecture, and design
Serves as a leader in the department, mentoring and managing staff, and contributing thought leadership
Deputy Editor, Travel
BBC
New York City, NY
02.2017 - 10.2019
Commissioned and edited immersive articles and photo essays, including five of the top 10 performing stories of 2018
Identified readership trends in audience data that led to content strategy changes and increased traffic
Slashed BBC Travel's monthly error rate by implementing rigorous fact-checking procedures
Boosted social media followings by 15% by implementing a strategy that emphasized brand awareness and engagement
Senior Project Manager, Real Estate
U.S. News & World Report
Washington, DC
07.2015 - 02.2017
Created the Best Places to Live ranking product, which became one of the company's top five performing rankings products within two years and supported custom ad campaigns
Developed a first-of-its-kind ranking methodology using U.S News proprietary data from various verticals across the organization
Managed multi-functional teams and ensured product plans met stakeholder expectations
Represented the Best Places to Live product to internal and external stakeholders to achieve buy-in and secure resources
Content Editor
McMURRY/TMG
Washington, DC
09.2014 - 07.2015
Conceived short- and long-term digital content strategies for Brand USA intended to increase international interest in visiting the U.S National parks
Optimized content with key search terms to drive traffic and online visibility
Developed and maintained relationships with freelance writers across the country
Created and managed editorial calendars for multiple digital channels
Lead Travel Editor
U.S. News & World Report
Washington, DC
05.2009 - 09.2014
Designed U.S News Travel's major rankings products, including Best Hotels, Best Travel Rewards, and Best Cruises
Conducted quality assurance of front- and back-end features in preparation for the initial website launch, and subsequent product launches
Oversaw product and editorial calendars, ensuring alignment with business goals
Proofread, edited and evaluated final copy to verify content aligned with established guidelines
Education
Bachelor of Arts - French Language And Literature
Dickinson College
Carlisle, PA
05.2009
Skills
Product Vision and Strategy
Content Creation
Digital Storytelling
Strategic Planning
Data Analytics
Quality Assurance
Additional Information
Society of American Travel Writers (SATW)
Served on the board and as the chair of SATW Editors' Council, 2018–20
Product Manager in Provider Experience Digital Team at Carelon Global Health SolutionsProduct Manager in Provider Experience Digital Team at Carelon Global Health Solutions
Senior Director, Product Platform, Content Integration & Design at 3E Environmental, Ecological and EngineeringSenior Director, Product Platform, Content Integration & Design at 3E Environmental, Ecological and Engineering