Miriam Esther Gries
Altamonte Springs,Fl.
Summary
Expertise in customer service and guest satisfaction, self directed and motivated.
Overview
20
20
years of professional experience
Work History
Custodial Supervisor
Sodexo Dinning Services (Rollins College)
12.2018 - Current
- Performed quality checks to maintain cleanliness at seven locations.
- Organized daily cleaning schedules to improve efficiency.
- Operated and monitored equipment to ensure safe use.
- Tracked cleaning supplies and reordered as needed.
- Addressed staff issues and resolved conflicts professionally.
- Worked with facility management on maintenance and renovation needs.
Housekeeping Supervisor
The West Moore Club
05.2012 - 10.2018
- Responsible for special events laundry and cleanliness of the Clubhouse, and Wellness Center.
- Managed double roller ironing machine to ensure high-quality pressed tablecloths.
- Assigned workers their duties and analyzed every room to ensure efficient cleanliness as per company policy.
- Conducted inventory, and ordered supplies as needed.
Housekeeper/Trainer Assistant
The Ritz Carlton/Timbers Jupiter
05.2011 - 05.2015
- Trained new staff on cleaning and safety procedures.
- Oversaw cleanliness and maintenance of two-bedroom and four-bedroom fractional units.
- Maintained cleanliness and organization of guest rooms, ensuring company luxury service standards are met.
Teller
CCS Financial Services
01.2006 - 05.2010
- Managed accounts payable and receivable.
- Maintained accurate financial records.
- Worked with team members to resolve billing issues and ensure timely payments.
- Managed daily booking records and filing systems.
- Maintained and updated daily log sheet for vault contents.
Education
High School -
Maxwell Vocational High School
Brooklyn, New York01.1982
Skills
- Typing (60wpm)
- Ten Key (250 spa)
- Microsoft Office
- Fax
Languages
Spanish
Native or Bilingual
Timeline
Custodial Supervisor
Sodexo Dinning Services (Rollins College)
12.2018 - Current
Housekeeping Supervisor
The West Moore Club
05.2012 - 10.2018
Housekeeper/Trainer Assistant
The Ritz Carlton/Timbers Jupiter
05.2011 - 05.2015
Teller
CCS Financial Services
01.2006 - 05.2010
High School -
Maxwell Vocational High School