MIRIAM LORRAINE COKER
Flower Mound,TX
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Staff Assistant/Timekeeper
American Airlines
10.2022 - Current
- Verified timekeeping records and handled any discrepancies with employees.
- Manage time and attendance for over 200 employees
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Coordinated resolution of payroll discrepancies.
- Audited timesheets and payroll records for accuracy.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Provided clerical support, addressing routine, and special requirements.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assist Management with weekly attendance report for accountability purposes and verify APS documentation.
GSE Compliance Clerk
Envoy Air DFW
06.2021 - 10.2022
- Manages office employment recruiting efforts and assists with new hire on-boarding
- Maintains all applicant updates in ICIMS
- Ensures training and compliance for employees and equipment is current, including badges, logs and other files
- Maintains Time and Attendance database for DFW/XNA GSE shop employees in RosterApps
- Uploads shift bids and vacation bids.
- Manages expense reimbursements as well as provides upper-level management with justification for expense approvals
- Collects and maintains personnel files by filing necessary paperwork and auditing.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Assisted with development of compliance objectives and strategies.
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Assessed fees related to registration of property-related documents.
- Directed activities of workers searching records and provided technical guidance as necessary.
- Identified secure and high-risk areas and assessed vulnerabilities from building standpoint for unauthorized ac
- Maintained facility-related materials and supplies.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Created and maintained compliant work environment.
- Prescreened resumes prior to sending to corporate hiring managers for consideration.
- Administered employee benefits programs and assisted with open enrollment.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Checked accrued hours against listed hours for leave time.
- Updated employee files with new details such as changes in address or salary levels.
- Understood FMLA laws and regulations and kept abreast of human resource principles, practices and procedures.
- Coordinated benefits and process enrollments, changes and terminations for benefit plans with specific expertise in FMLA.
Education
Bachelor of Arts - Labor Relations, Psychology
Universidad De Puerto Rico
Rio Piedras, Puerto Rico06.1997
Skills
- Critical Thinking/ Problem Solver Ability to Succeed with Minimal Supervision
- Microsoft SharePoint
- Research and Analytical Skills
- Transcribe Letters
- Proficient in ICIMS RosterApps Location Admin
- Workbrain, Tableau,AbsenceTracker
- Accounts Payable and Receivable
- Concur, Coupa, ICM, APS
- Multitasking and Time Management
- Bilingual in Spanish and English
- Compliance Assurance
- Compliance Reviews and reporting
- Document and audit review
- Office Management
Languages
Spanish
Native or Bilingual
Timeline
Staff Assistant/Timekeeper
American Airlines
10.2022 - Current
GSE Compliance Clerk
Envoy Air DFW
06.2021 - 10.2022
Bachelor of Arts - Labor Relations, Psychology
Universidad De Puerto Rico