
PROFESSIONAL SUMMARY
Bilingual hospitality professional with over 10 years of experience as a Restaurant Owner and Operations Manager, overseeing full front-of-house and back-of-house operations. Strong background in staff supervision and training, cost control, portion control, inventory management, marketing, menu planning, catering, and customer service. Knowledgeable in California health and safety regulations. Hands-on leader who performs effectively under pressure, multitasks efficiently, and ensures high-quality, profitable operations.
Managed daily restaurant operations serving a high volume of customers and supervising up to 8 employees.
• Controlled food costs, portion standards, inventory, purchasing, and overall financial performance.
• Developed and updated menus to ensure quality, consistency, and profitability.
• Ensured full compliance with California health and safety regulations.
• Provided hands-on leadership, resolved customer concerns, and oversaw cash handling and sales reporting.
• Launched and operated a mobile food business at local Farmers Markets, fairs, and large-scale events.
• Prepared food, managed full booth setup, and delivered direct customer service.
• Handled expense tracking, bookkeeping, sales reporting, and inventory management.
• Coordinated catering services for companies, schools, and private clients.
• Recruited, trained, and supervised staff for peak hours and special events.
• Built partnerships with community and nonprofit organizations.
Started as Kitchen Assistant and promoted to Kitchen Lead specializing in catering operations.
• Supervised kitchen staff, ensured food quality, portion accuracy, and waste control.
• Maintained compliance with food safety, sanitation, and health regulations.
• Ensured kitchen organization, cleanliness, and operational efficiency in a fast-paced environment.
• Coordinated catering orders ensuring accuracy, quality, and on-time delivery.
KEY SKILLS
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Restaurant Operations Inventory Management
Staff Supervision & Training Cost & Expense Control
Menu Planning Catering Operations
Customer Service Conflict Resolution
Scheduling & Labor Oversight Health & Safety Compliance
Cash Handling & Reporting Problem Solving
Proactive Leadership Attention to Detail
Time Management & Multitasking Spanish (Native) / English (70%)
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