Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mirka Rendon

Bradenton,FL

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Appointment Setter

Grand Incentives Inc.
06.2023 - 07.2023
  • Acted as first point of contact and set appointments for prospective clients.
  • Established appointments with salespeople and potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Managed over 70 customer out-bound daily calls to introduce customers to products and services offered.

Assistant

Building Works
02.2023 - 05.2023
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Server Support Team Lead

Tandoor Indian Cuisine
05.2020 - 02.2023
  • Delivered Windows server support, backup management and exchange support.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Diagnosed and executed resolution for network and server issues.

Education

Associate of Arts -

State College of Florida, Manatee-Sarasota
Bradenton, FL
05.2021

High School Diploma -

Southeast High School
Bradenton, FL
05.2013

Skills

  • Client Needs Assessment
  • Appointment Plus Software Knowledge
  • High-Volume Call Environments
  • Script Reading
  • Attention to Detail
  • Data Entry Expertise
  • Outbound Calling
  • Appointment Booking
  • Professional Relationships
  • Work Planning and Prioritization
  • Computer Proficiency
  • Microsoft Office

Certification


  • CPR Certified
  • Food Handler Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Appointment Setter

Grand Incentives Inc.
06.2023 - 07.2023

Assistant

Building Works
02.2023 - 05.2023

Server Support Team Lead

Tandoor Indian Cuisine
05.2020 - 02.2023

Associate of Arts -

State College of Florida, Manatee-Sarasota

High School Diploma -

Southeast High School

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Mirka Rendon