Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mirlande Badio Gue

Lauderhill

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

14
14
years of professional experience

Work History

Merchandising Execution Supervisor

Home Depot
08.2014 - Current



  • Maintain aisle cleanliness and capability so that merchandise is accessible and customers are able to move throughout the aisles easily.
  • Partner with store leadership to mark down all damaged or un-sellable merchandise.
  • Managed budgets effectively to allocate resources towards high-impact initiatives that supported sales growth goals.
  • Delivered engaging training sessions for staff on best practices in merchandising execution, enhancing overall team performance.
  • Collaborated with cross-functional teams to develop comprehensive merchandising plans for product launches and promotions.
  • Analyzed sales data and customer feedback to identify opportunities for improvement in merchandising strategies.
  • Developed strong relationships with vendors to ensure timely delivery of products and promotional materials.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.

Front Desk

First Service Residential
08.2018 - 08.2019
  • DEMONSTRATES EXCELLENT CUSTOMER SERVICE, COMMUNICATION, AND TIME MANAGEMENT SKILLS.
  • MONITORS EMERGENCY RESPONSE SYSTEM.
  • GREETS AND DIRECTS RESIDENTS, GUESTS, AND INVITEES.
  • MONITORS AND CONTROLS ELECTRONIC SECURITY CONTROL SYSTEMS.
  • RESPONDS TO EMERGENCY SITUATIONS IN A TIMELY AND EFFICIENT MANNER.
  • MONITORS AND CONTROLS ACCESS TO THE BUILDING.
  • MAINTAINS DAILY LOG, RECORDS, AND FORMS.
  • RESOLVES AND FOLLOWS UP ON ALL COMPLAINTS/ISSUES.
  • MAINTAINS A SAFE AND SECURE ENVIRONMENT THROUGHOUT THE BUILDING/PROPERTY(S).

Cashier

Wendy’s Restaurant Group
09.2011 - 09.2013
  • Provided customer service to up to 50 customers daily by assisting with customer orders and processing payments.
  • Applied communication skills when working with co-workers to accomplish specific tasks in a fasting paced environment.
  • Working with the supervisor to target customer service standards and maintain high customer satisfaction.

Education

Bachelor of Science - Logistics And Supply Chain Management

Miami Dade College
Miami, FL
10-2026

High School Diploma - undefined

Lycee Du Cent-Cinquantenaire
06.2009

Skills

  • Languages: I speak Spanish, fluent in English, French, and Creole
  • Proficient with computers such as Microsoft word, Excel, and PowerPoint
  • Merchandise presentation
  • Retail display setup
  • Maintaining stock levels
  • Stock replenishment
  • Record preparation
  • Display installation
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Team leadership

Timeline

Front Desk

First Service Residential
08.2018 - 08.2019

Merchandising Execution Supervisor

Home Depot
08.2014 - Current

Cashier

Wendy’s Restaurant Group
09.2011 - 09.2013

High School Diploma - undefined

Lycee Du Cent-Cinquantenaire

Bachelor of Science - Logistics And Supply Chain Management

Miami Dade College

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