Mirlande Jean
Nursing Assistant
Homestead,FL
Summary
Passionate and driven individual eager and willing to get into the career field
of helping others.
Spent much time working in the customer service
industry mostly handling cashier duties and
treating customers with excellent customer service.
Motivated to come to work everyday and meet new
people as well as try new opportunities in different
areas or fields of a career.
Overview
10
10
years of professional experience
Work History
Home Health Care Aide
Homestead, FL
05.2020
Customer Service Staff
Publix Super Markets Inc
Miami, FL
09.2013 - Current
- Processed transactions quickly and efficiently-Maintained a friendly and cordial relationship with the customers by greeting them and assist them with all relevant issue.
- safe balancing and drawer counting.
- provide premiere customer service to all individuals who came into the store.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provide assistance in the training and orientation of new cashier.
- Maintain confidentiality of customers' transactions.
- issue receipts,refunds,credits,or change due to customer.
Home Health Care Aide
Assisting With Daily Living Activities .
Homeland, FL
06.2020 - 11.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assist with daily living activities
- Housekeeping
- Personal care
- Meal preparation
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Customer Service Staff
Walmart
Homestead , FL
11.2015 - 01.2016
- solving problems and answered customer inquiries
- Managed backup inventory ordering and shelf stocking
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Associate of Science - Nursing Assistance
Jackson Training Center
Cutler Bay, FL 01.2022 - 02.2022
Skills
First aid and safety
Timeline
Associate of Science - Nursing Assistance
Jackson Training Center
01.2022 - 02.2022
Home Health Care Aide
Assisting With Daily Living Activities .
06.2020 - 11.2020
Home Health Care Aide
05.2020
Customer Service Staff
Walmart
11.2015 - 01.2016
Customer Service Staff
Publix Super Markets Inc
09.2013 - Current