Mirna Arely Lyly Cisneros
Northridge,CA
Summary
Bilingual Certified Medical Assistant with 8 years of experience, including leadership at Exer Urgent Care. Skilled in triaging urgent cases, mentoring new staff, and performing procedures such as suturing and phlebotomy. Strong communicator, dedicated to patient education and optimizing outcomes in fast-paced environments
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Exer Urgent Care
Northridge, CA
04.2023 - Current
- Prioritized urgent care needs by efficiently triaging incoming calls from patients seeking immediate attention or assistance from healthcare providers.
- Performed minor procedures such as suturing, wound care, and splinting when required for urgent care patients.
- Served as a resource for new nurses, offering guidance and mentorship to develop their clinical skills and confidence in urgent care settings.
- Provided leadership during critical incidents or mass casualty events, coordinating resources effectively to manage the influx of patients requiring urgent care.
- Managed high-stress situations calmly, providing urgent care to critically ill patients with precision and efficiency.
- Prioritized urgent care needs during intake, ensuring critical patients received immediate attention.
Certified Medical Assistant/Front&Back Office Lead
Premier Women's Health Associates
West Hills, CA
04.2021 - 03.2023
- Hormone replacement therapy procedure set ups
- Mona-Lisa set up
- Colposcopy, Endometrial and Endocervical Curettage knowledgeable
- Knowledgeable with referrals, insurance verification, and Athena Network
- Set up rooms, take vitals, administer vaccines/ injections and blood draws
- Responsible for OBGYN paperwork with Natera, California Prenatal Screening Program and IVF treatment
- Ordered prescription refills on behalf of existing office patients.
- Taught patients about medications, procedures and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Certified Medical Assistant/ Supervisor
Her Smart Choice
Van Nuys, CA
09.2019 - 07.2020
- Afternoon supervisor worked front and back office
- Managed and trained staff
- Insurance verification and family planning program
- Assisted M.D., Nurse Practitioners and Ultrasound technicians with procedures
- D&C and IUD set up
- Administered vaccines, Depo Provera, and blood draw
Certified Medical Assistant
Valley Presbyterian Hospital
Van Nuys, CA
08.2018 - 06.2019
- OBGYN and Pediatric blood draws and vaccine administration
- Paper and EMR charting
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Certified Medical Assistant
Noble Community Choice Providers
North Hollywood, CA
09.2017 - 06.2018
- Front and back experience
- Assisted 4 different providers in: Pediatric and Diabetic patients
- CDHP Certified VFC Certified
- Preform EKG's, drug screenings, wound care and removal of stitches
- Paper and EMR charting
- Blood draws on infants mainly
Certified Nursing Assistant
Comfort Keepers Home Care
Encino, CA
07.2016 - 09.2017
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Life Insurance Agent
Primerica
Granada Hills, CA
08.2015 - 06.2016
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 100%.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
Education
Associate of Science - Medical Assisting
Concorde Career College
North Hollywood, CA08-2017
Certificate - Nursing Assistant
St. Jude Nursing School
Panorama City, CA07-2016
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA06-2016
Skills
- Leadership
- Proper Bedside Manner
- Communication
- Efficient Learner
- Patient Education
- Soft Skills
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Exer Urgent Care
04.2023 - Current
Certified Medical Assistant/Front&Back Office Lead
Premier Women's Health Associates
04.2021 - 03.2023
Certified Medical Assistant/ Supervisor
Her Smart Choice
09.2019 - 07.2020
Certified Medical Assistant
Valley Presbyterian Hospital
08.2018 - 06.2019
Certified Medical Assistant
Noble Community Choice Providers
09.2017 - 06.2018
Certified Nursing Assistant
Comfort Keepers Home Care
07.2016 - 09.2017
Life Insurance Agent
Primerica
08.2015 - 06.2016
Associate of Science - Medical Assisting
Concorde Career College
Certificate - Nursing Assistant
St. Jude Nursing School
High School Diploma -
Birmingham Community Charter High School
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