MIRNA MEJIA
League City,TX
Summary
Public Health graduate with experience in community engagement, client services, data documentation, and program support. Bilingual professional with strong communication skills and experience working with diverse populations. Detail-oriented and organized with proven ability to manage documentation, case tracking, and service coordination in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Lowe’s Pro Solutions
2023.08 - 2025.10
- Delivered high-quality support to clients by phone and email, resolving issues accurately and efficiently.
- Managed multiple requests simultaneously while maintaining attention to detail and professionalism.
- Documented customer interactions and outcomes using CRM systems to ensure accurate records.
- Collaborated with cross-functional teams to improve service outcomes and client satisfaction.
- Demonstrated strong organizational and time-management skills in a fast-paced environment.
Leasing Consultant
Cushman & Wakefield Management
2019.01 - 2023.01
- Maintained detailed client records and leasing documentation with a high level of accuracy and confidentiality.
- Communicated effectively with diverse populations, addressing concerns and providing clear guidance.
- Coordinated appointments, paperwork, and follow-ups to support operational efficiency.
- Resolved tenant issues by escalating concerns appropriately and ensuring timely resolution.
- Utilized database systems to track client history and maintain up-to-date records.
Education
Bachelor of Science - Public Health
Sam Houston State University
12.2020
Skills
- Community Outreach & Engagement
- Health Communication
- Client documentation management
- Accurate data management
- Program Support & Coordination
- Cultural Competency
- Microsoft Word, Excel, Outlook
Timeline
Customer Service Representative
Lowe’s Pro Solutions
2023.08 - 2025.10
Leasing Consultant
Cushman & Wakefield Management
2019.01 - 2023.01
Bachelor of Science - Public Health
Sam Houston State University