Miroslava Ayala
San Pedro,CA
Summary
Aspiring nurse dedicated to supporting healthcare teams and enhancing patient care through a compassionate and proactive approach. Each role within the healthcare field represents a valuable opportunity for growth and learning, fostering a deep commitment to understanding the patient journey. Eagerness to gain hands-on experience drives a focus on ensuring patients feel cared for, heard, and respected from their first interaction. Currently advancing into the third semester of nursing school, readiness to embrace new challenges and contribute meaningfully to patient care is paramount.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Membership Services Representative
YMCA
San Pedro, CA
03.2023 - Current
- Verify insurance eligibility and process memberships covered under health plans.
- Guide members through payment options, benefits, and policy requirements.
- Provide in-person and phone support, resolving concerns quickly and professionally.
- Maintain accurate records while ensuring confidentiality.
Student Nurse
Harbor UCLA Medical Center, LADHS
Torrance, CA
02.2026 - 06.2026
- Administered medications and monitored patient responses to ensure safety and comfort.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Assisted in the execution of diagnostic tests, documenting results accurately for medical review.
- Educated patients and families on treatment plans, enhancing understanding and compliance.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
Hospital Volunteer – Emergency Department & Admissions
Providence Little Company of Mary Medical Center
San Pedro, CA
01.2024 - 01.2026
- Greet and guide patients and visitors, providing directions and assistance for appointments.
- Assist Admissions with pre-registered and walk-in patient processing to ensure a smooth experience.
- Support safe patient discharge, sanitize medical equipment, and restock supplies.
Student Nurse
Providence Little Company of Mary Medical Center
San Pedro, CA
10.2025 - 12.2025
- Led quality improvement initiatives that enhanced patient care processes within the unit.
- Analyzed patient data to identify trends, informing adjustments in care strategies for better outcomes.
- Streamlined documentation processes, improving efficiency in record-keeping and reporting tasks.
Cashier
Sprouts Farmers Market
San Pedro, CA
04.2025 - 07.2025
- Handle cash and electronic transactions accurately and securely.
- Collaborate with team members to maintain store cleanliness and stock.
- Provide friendly and efficient customer service in a fast-paced retail environment.
Education
Associate of Arts - Liberal Arts and Sciences: Arts & Humanities; Health & Fitness; Mathematics & Natural Sciences; Social & Behavioral Sciences
Los Angeles Harbor College
Wilmington, CA06-2024
Associate of Science - Pre-Health Professions
Los Angeles Harbor College
Wilmington, CA06-2024
Certificate of Achievement - CSU General Education
Los Angeles Harbor College
Wilmington, CA06-2024
High School Diploma - undefined
Port of Los Angeles High School
San Pedro, CA06-2022
Skills
- Registration & Admissions Support
- Insurance Verification & Payment Processing
- HIPAA Compliance & Confidentiality
- Emergency Department Support
- Patient Comfort & Service Excellence
- Bilingual Communication – English & Spanish
- Organization & Multitasking
Certification
- OSHA Certified – 2025
- BLS, CPR & First Aid Certified – 2025
Languages
Bilingual: English & Spanish (Seal of Biliteracy)
Timeline
Student Nurse
Harbor UCLA Medical Center, LADHS
02.2026 - 06.2026
Student Nurse
Providence Little Company of Mary Medical Center
10.2025 - 12.2025
Cashier
Sprouts Farmers Market
04.2025 - 07.2025
Hospital Volunteer – Emergency Department & Admissions
Providence Little Company of Mary Medical Center
01.2024 - 01.2026
Membership Services Representative
YMCA
03.2023 - Current
Associate of Science - Pre-Health Professions
Los Angeles Harbor College
Certificate of Achievement - CSU General Education
Los Angeles Harbor College
High School Diploma - undefined
Port of Los Angeles High School
Associate of Arts - Liberal Arts and Sciences: Arts & Humanities; Health & Fitness; Mathematics & Natural Sciences; Social & Behavioral Sciences
Los Angeles Harbor College