Miroslava Zepeda

• Delivered parts efficiently to various locations, ensuring timely arrival and customer
• Maintained accurate logs of deliveries, adhering to company protocols and compliance standards.
• Communicated effectively with dispatch team to optimize delivery routes and schedules.

• Developed strong customer relationships to enhance loyalty and repeat business.
• Executed sales strategies to achieve monthly targets, driving significant revenue growth.
• Analyzed customer feedback to refine product offerings and improve service quality.
• Collaborated with marketing team to design promotional campaigns, increasing brand

• Salesperson attending to doctors with a focus on Dentists.

• Presenting and selling the a variety of products for the office.

• Providing the highest quality dental materials for their patients and their care.

• Assisted in patient preparation and comfort during dental procedures.
• Maintained cleanliness and organization of treatment areas and instruments.
• Supported the dentist with chairside assistance during examinations and treatments.
• Educated patients on post-treatment care and oral hygiene practices.
• Managed dental emergencies and collaborated with medical staff in a correctional facility setting
• Developed strong patient communication skills working with adolescents in challenging environments
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• Managed scheduling and calendar coordination for executives, ensuring optimal time management and prioritization.
• Facilitated communication between departments, enhancing collaboration and information flow across teams.
• Developed and maintained filing systems, improving document retrieval efficiency and organization.
• Assisted in preparing reports and presentations, contributing to informed decision-making processes.

• Resolved customer inquiries via phone and email, ensuring satisfaction and timely responses.
• Processed transactions accurately using internal software systems, maintaining compliance with company policies.
• Assisted customers in navigating online banking platforms, enhancing user experience and engagement.
• Collaborated with team members to streamline workflows, improving service efficiency and response times.

• Responsible for explaining, recommending, and pursuing customers to open new accounts and/or apply for new credit cards.

• Promptly responded to inquiries and requests from prospective customers.

• Exhibited high energy and professionalism when dealing with clients and staff.

• Assisted with patient intake and updated medical records efficiently.
• Prepared treatment rooms by sterilizing instruments and ensuring necessary supplies were available.
• Supported dental procedures by providing instruments and materials to the dentist promptly.
• Educated patients on oral hygiene practices and post-treatment care effectively.

• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

• Explained treatment procedures and instructed patients on home care guidelines.