Overview
Work History
Education
Skills
Certification
Graduate of Reach Higher Program 2024
References
Timeline
Generic

Mirriam Higgins

Bowling Green,KY

Overview

7
7
years of professional experience
1
1
Certification

Work History

Optometrist Technician/Scribe

Vision Source of BG
Bowling Green, KY
06.2023 - 07.2024
  • Streamlined optometrist-patient interactions, improving service efficiency
  • Fostered better patient understanding by providing in-depth eye care education
  • Executed diagnostic tests, ensuring precise visual acuity and color vision results
  • Uphold up-to-date patient records, ensuring accurate documentation

Caregiver

Ole Homeplace ADHC
Columbia, KY
06.2022 - 01.2023
  • Delivered daily routines, enriching life quality for elderly/disabled
  • Maintained comfort during personal care activities
  • Promoted safe living conditions through light housekeeping
  • Coordinated transport for appointments, ensuring punctuality

Production Team Member

Kobelco Company
Bowling Green, KY
03.2022 - 06.2022
  • Operated production equipment with a focus on safety and efficiency
  • Utilized analytical skills to prepare detailed quality reports
  • Identified and addressed non-conforming products, reinforcing quality control
  • Streamlined operations and enhanced productivity, contributing to team objectives

Warehouse Operator

Nissan Parts Distribution Center
Lebanon, TN
10.2021 - 03.2022
  • Boosted customer satisfaction through timely, precise part shipments
  • Optimized warehouse operations via proficient organization of incoming inventory
  • Uphold 5S standards, bolstering overall workspace productivity
  • Implemented new organizational strategies for incoming parts, improving warehouse efficiency and reducing search times

Operations Admin ll

FedEx Ground
Nashville, TN
01.2018 - 10.2021
  • Devised accurate DPR reports through meticulous assessment of damaged returns
  • Boosted delivery success rates by proficiently rectifying returned package addresses
  • Ensured a safe work environment through strict adherence to safety policies
  • Coordinated with multiple departments to streamline the returns process, enhancing cross-functional communication and operational efficiency

Education

Associate of Science -

Southcentral Kentucky Community and Technical College
United States
08.2017

Skills

  • Empathy
  • Communication
  • Organization
  • Attention to Detail
  • Adaptability
  • Leadership
  • Patient Counseling
  • Customer Service
  • Appointment scheduling
  • Interpersonal Skills
  • Client Care
  • Documentation
  • Client Advocacy
  • EMR System

Certification

  • Goodwill Opportunity Center, Soft Skills Certificate March 2022

Graduate of Reach Higher Program 2024

  • REACH HIGHER Welfare-to-Work Program, Housing Authority of Bowling Green: Empowered individuals to enhance skills and overcome barriers, securing and retaining employment for successful welfare transition

References

References available upon request.

Timeline

Optometrist Technician/Scribe

Vision Source of BG
06.2023 - 07.2024

Caregiver

Ole Homeplace ADHC
06.2022 - 01.2023

Production Team Member

Kobelco Company
03.2022 - 06.2022

Warehouse Operator

Nissan Parts Distribution Center
10.2021 - 03.2022

Operations Admin ll

FedEx Ground
01.2018 - 10.2021
  • Goodwill Opportunity Center, Soft Skills Certificate March 2022

Associate of Science -

Southcentral Kentucky Community and Technical College

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Mirriam Higgins