Shelbi Reichardt
Summary
Proven track record in enhancing patient care and practice efficiency at Hardinsburg Eye Care, leveraging skills in optometric instrumentation and patient counseling. Excelled in team collaboration and records maintenance, significantly improving patient satisfaction. Demonstrated exceptional time management and customer service, ensuring streamlined operations and positive outcomes in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optometrist Scribe/Technician
Hardinsburg Eye Care
Hardinsburg, KY
01.2024 - Current
- Improved patient satisfaction by providing thorough eye examinations and personalized care.
- Interviewed and examined patients with full range of vision problems and consulted medical charts to assist with diagnosis.
- Conducted fundus examination through biomicroscopy by viewing with fixed lens and camera.
- Promoted a positive work environment through effective communication and collaboration with team members, resulting in increased staff satisfaction.
- Enhanced practice efficiency by streamlining appointment scheduling and record-keeping processes.
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
- Accompanied physicians through day in fast-paced, stressful environments.
- Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Increased physician productivity by handling administrative tasks such as scheduling appointments and managing patient inquiries.
- Expedited patient care decisions by promptly providing physicians with relevant clinical data from previous encounters or test results.
Substitute Paraprofessional
Breckinridge County Board Of Education
Hardinsburg, KY
08.2023 - Current
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
Office Assistant
Barr Realty And Auction Co. INC
Brandenburg, KY
11.2021 - 05.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Processed incoming and outgoing mail and packages according to established procedures.
Lead Preschool Teacher
St. Romuald Catholic School
Hardinsburg, KY
07.2020 - 10.2021
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Assisted and supervised children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
- Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.
Pharmacy Technician
Towne And Country Pharmacy
Hardinsburg, KY
05.2016 - 08.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma -
Breckinridge County High School
Harned, KY05.2017
Skills
- Patient Counseling
- Practice Management
- Optometric Instrumentation
- Records Maintenance
- Customer Service
- Time Management
- Data Entry
- Behavioral support
- Classroom Supervision
Certification
Paraeducator Certification
Reference
Shelby Murphy - Pharmacy Technician 270-617-7582
Madison Alexander - Office Manager 270-668-7604
Timeline
Optometrist Scribe/Technician
Hardinsburg Eye Care
01.2024 - Current
Substitute Paraprofessional
Breckinridge County Board Of Education
08.2023 - Current
Office Assistant
Barr Realty And Auction Co. INC
11.2021 - 05.2022
Lead Preschool Teacher
St. Romuald Catholic School
07.2020 - 10.2021
Pharmacy Technician
Towne And Country Pharmacy
05.2016 - 08.2017
High School Diploma -
Breckinridge County High School