Mirta Jackson
Workforce Management Specialist
Eagle River,AK
Summary
Dedicated Human Resources professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Work History
Workforce Management Specialist
U.S. Army Corps Of Engineers, USACE
Elmendorf AFB, Alaska
03.2019 - Current
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Oversaw HR needs for 200-employee operation across 4 locations.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 100 new employees.
- Liaised between multiple business divisions to improve communications.
- Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Recruited top talent to maximize profitability.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Automated office operations while managing client correspondence, record tracking and data communications.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Education
Master of Professional Studies - Human Resources And Employment Relations
08.2019 - Current
BBA - Business Management
09.2009 - 09.2014
High School Diploma -
09.1993 - 05.1997
Skills
Pre-Employment Screening
Affiliations
- Society of Human Resource Management
- Veterans of Foreign Wars Auxiliary Lifetime Member
- American Legion Member
Community Involvement
- Veterans Affairs National Golden Age Games
- VFW Auxiliary Junior Vice President
- VFW Auxiliary 1st, 2nd, and 3rd Year Trustee
- Hosting yearly Children's Christmas party for the Community
- Special Olympics Volunteer
- Cooking for Veterans and their families
- USO Volunteer at Ted Stevens International Airport
- Wreaths Across America Volunteer
Greek Affiliations
- Zeta Pi Theta Sorority for Military Women Inc.
Timeline
Pennsylvania State University - Master of Professional Studies, Human Resources And Employment Relations
08.2019 - Current
Workforce Management Specialist - U.S. Army Corps Of Engineers, USACE
03.2019 - Current
Strayer University - BBA, Business Management
09.2009 - 09.2014
Pennsauken High School - High School Diploma,
09.1993 - 05.1997
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