Mirtza Paz
Port St. Lucie,FL
Summary
Accomplished analyst with a proven track record in implementing solutions and processes to improve operational performance and customer satisfaction in Pharmaceuticals and IT sectors. Specializes in contract agreements, pricing, commercial and government rebates, medical devices, fees, and chargebacks. Effective communicator and collaborator across organizational functions, building strong external customer relationships. Demonstrates leadership, organization, and attention to detail in managing concurrent projects to drive organizational results and meet customer needs in a fast-paced environment. Proficient in Business Analysis, Team Leadership, Project Management, Requirement Gathering, Collaboration, Revenue Management, Software Testing, Process Improvement, and Critical Thinking.
Overview
11
11
years of professional experience
Work History
Business Analyst
Sierra Solutions Group
03.2025 - Current
- Bayer implementation project responsible for contract conversion and optimizing commercial contracts, ensuring compliance, and enhancing the overall efficiency of commercial contracts operations and handling institutional rebates and chargebacks
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Reduced data errors by implementing comprehensive validation checks during the conversion process.
- Provided ongoing support to users post-conversion, troubleshooting issues and implementing necessary updates or fixes.
- Served as a subject matter expert within the organization on all matters related to data conversion, contributing valuable insights during stakeholder meetings and project planning sessions.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
Business Analyst
Sierra Solutions Group
07.2023 - 05.2024
- Eli Lilly Implementation project responsible for delivering requirement documents, reporting and GAP analysis, documenting customization to new enhancements, Customer Interface related to Rebates, Chargebacks, Product and Pricing
- Conducted and developed training sessions and workshops that are designed to enrich the knowledge and understanding of the ICyte platform to specific end user audience
- Collaborated with members of product management to resolve issues that may impact the optimal performance of the application
- Facilitate user acceptance testing and testing of new system functionality
- Wrote and enhanced test cases and test scripts to meet functional requirements
- Managed defect creation, tracking, prioritization and coordinate resolution with development team
- Participated in scrum meetings (sprint planning, daily scrum, and sprint review)
- Engaged with stakeholders and senior IT leaders throughout the project lifecycle
Sr. Business Analyst of Solution Delivery
Northridge Insight
03.2021 - 10.2022
- AGN/ABV Integration project responsible for delivering requirement documents documenting customization to EDI mapping enhancements, SAP Interface, Customer Interface related to Rebates, Chargebacks, Product, Pricing, Direct and Financial Adjustments
- Analyzed and map all relevant business processes and IT infrastructure
- Maintained Business and Technical Design documents utilizing Kneat Gx- Production system
- Involved in all phases of testing (Regression, System Integration Testing and User Acceptance Testing)
- Reported to stakeholder and senior IT leaders throughout the project lifecycle
- BMS Model N Spring 2020 upgrade responsible for verifying functionality based on business use cases
Functional IT Consultant
Pyramid Consulting Inc
10.2020 - 01.2021
- Supported Pharmaceutical Company involving in the implementation of new software for enhanced pricing and contracting operations
- Involved in all phases of testing (Regression, System testing, User Acceptance Testing and End-to-End Testing). Utilizing HP Application Life Cycle Management (ALM) and managed defects in JIRA
- Identified and organized data including GPO/Purchased Based contract creation, off invoice price groups, administrative service fee price groups, eligibility, product sets and pricing mimicking everyday business functionality such as processing rebates, adjudications, and many other pieces of custom functionality in Model N to ensure the develop system caters to Business Users
- Validated the interfacing systems CERPS (SAP), eCustomerSolutions (ECS) and others to ensure the data is in synch in all the applications
Pricing, Contracting and Market Access, Consultant Tech
HighPoint Solutions, an IQVIA Company
01.2017 - 04.2019
- Supported various pharmaceutical companies involving in the design, development, and implementation of new software for enhanced pricing and contracting operations
- Involved in all phases of testing (Informal, Regression, Integration, System testing, User Acceptance Testing and End-to-End Testing)
- Identified and organized data including contract creation, mimicking everyday business functionality such as processing rebates, measuring contractual compliance, reporting, and many other pieces of both custom and “out-of-box” functionality in Model N to ensure the develop system caters to Business Users
- Created test plans and test cases as per Business Process and Functional Requirements Specifications in HP Application Life Cycle Management. Identified testing risks, issues and implemented mitigation and contingency plan
- Managed defect creation, tracking, prioritization and coordinate resolution with multiple development teams and functional leads
Medicaid Analyst, Consultant
DaVIZta
01.2015 - 07.2016
- Maintained I-Many Medicaid system on a quarterly basis as it relates to AMP and BP pricing
- Validated, analyzed and adjudicated government Medicaid rebate claims from states within 38-day processing period; FFS, MCO, Supplemental, J-Code and SPAP claims, according to CMS guidelines
- Collaborated with state to resolve outstanding issues or disputes before payment submissions
Contract Administrator
IMS Health-YOH
08.2014 - 12.2014
- Reviewed and resolved contracts and pricing data issues related to Chargeback transactions errors using the Model N system
- Researched GPO and government customer membership by validating DEA, HIN and 340B to determine membership eligibility for GPOs and PHS
Education
Pastry & Baking Arts - Culinary Management
Institute of Culinary Education
New York, NYSkills
- Proficient in Microsoft Office Suite
- Model N expertise
- Flex platform experience
- ICyte platform expertise
- HP ALM expertise
- SAP software proficiency
- JIRA issue tracking
Languages
Spanish
Native or Bilingual
Timeline
Business Analyst
Sierra Solutions Group
03.2025 - Current
Business Analyst
Sierra Solutions Group
07.2023 - 05.2024
Sr. Business Analyst of Solution Delivery
Northridge Insight
03.2021 - 10.2022
Functional IT Consultant
Pyramid Consulting Inc
10.2020 - 01.2021
Pricing, Contracting and Market Access, Consultant Tech
HighPoint Solutions, an IQVIA Company
01.2017 - 04.2019
Medicaid Analyst, Consultant
DaVIZta
01.2015 - 07.2016
Contract Administrator
IMS Health-YOH
08.2014 - 12.2014
Pastry & Baking Arts - Culinary Management
Institute of Culinary Education
ADDITIONAL RELEVANT EXPERIENCE
Upon request
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