Miryam Duenas
Los Angeles
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Punctual and dedicated to service. I am considered very organized, enthusiastic, and responsible person, seeking a job to learn how to develop new skills and learn something new.
Overview
8
8
years of professional experience
Work History
Court Services Assistant I
Superior Court Of California; County Of LA
02.2024 - Current
- Ensured accurate recordkeeping by verifying documents and updating electronic database system with relevant case information.
- Handle incoming and outgoing mail from courthouse.
- Trained newly hired clerks in learning about documents verification procedures, picking up cases from different litigations, handling incoming and outgoing mail from courthouse, logging cash and checks.
Internship Student
LAPD Wilshire Division
09.2022 - Current
- Provided clerical support, addressing routine and special requirements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality communications for internal and external use.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Interacted with customers by phone to provide information.
- Collaborated with team to optimize workflow and achieve objectives.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Teacher
Iglesia De Restauracion
01.2016 - Current
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Fostered team collaboration between students through group projects.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Assisted special events and program managers with planning and fundraising responsibilities
- Organized and managed events and projects
- Maintained clean, neat, and operational facilities to serve children needs.
- Used strong interpersonal communication skills to convey information to others.
Courtesy Clerk
Ralphs
07.2018 - 02.2024
- Assisted customers with large purchases by carrying items to vehicles.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than five shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Criminal Justice
California State University- Northridge
18111 Nordhoff St. Northridge, CA, 9133005.2023
Associate of Arts - Criminal Justice
West Los Angeles College
Culver City, CA06.2019
High School Diploma -
Venice High School
13000 Venice Blvd., Los Angeles, CA 9006606.2017
Skills
- Team Player
- Fast Learner
- Bilingual
- Organized
- Ability to multitask
- Responsible
Languages
Spanish
Native or Bilingual
References
Detective Garrett Breegle
626-391-6767
Detective Alex Jacinto
909-319-0920
German Rojas
818-693-1762
Timeline
Court Services Assistant I
Superior Court Of California; County Of LA
02.2024 - Current
Internship Student
LAPD Wilshire Division
09.2022 - Current
Courtesy Clerk
Ralphs
07.2018 - 02.2024
Teacher
Iglesia De Restauracion
01.2016 - Current
Bachelor of Arts - Criminal Justice
California State University- Northridge
Associate of Arts - Criminal Justice
West Los Angeles College
High School Diploma -
Venice High School
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