Mirza Ekmescic
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
3
3
years of professional experience
Work History
Car Wash Employee
Shiny Shell
02.2023 - 04.2025
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Maintained positive relationships with returning customers through friendly interactions while efficiently processing transactions at the cashier station.
- Exceeded sales targets by effectively promoting monthly specials, memberships, or discounts to potential customers.
Sales Associate
SunRun
03.2024 - 05.2024
- Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Drove team success by participating actively in group training sessions and sharing insights gained from field experience.
- Enhanced client satisfaction through effective communication, addressing questions, and resolving concerns during door-to-door visits.
- Contributed significantly to company growth through consistent achievement of personal sales goals and objectives.
Pick and Ship
OcTanner
09.2022 - 02.2023
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
- Picked and packed order items.
Education
High School Diploma -
Murray High
Utah 05-2021
Skills
- Excellent customer service
- Reliability and punctuality
- Efficient cleaning techniques
- Safety procedures
- Customer service
- Cash register operation
- Sales and upselling
- Professional appearance
- Work planning
- Customer relationship building
- Active listening
- Negotiation
Languages
Bosnian
Timeline
Sales Associate
SunRun
03.2024 - 05.2024
Car Wash Employee
Shiny Shell
02.2023 - 04.2025
Pick and Ship
OcTanner
09.2022 - 02.2023
High School Diploma -
Murray High
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