Mirza Ahmed
Chicago,IL
Summary
Experienced sales professional with over 20 years of international sales experience, currently excelling as a store manager. Fluent in English, Arabic, and Urdu, facilitating effective communication with diverse clientele. Proven track record of driving revenue growth, cultivating strong customer relationships, and leading high-performing teams. Adept at strategic planning, problem-solving, and exceeding sales targets in dynamic environments.
Overview
34
34
years of professional experience
Work History
Store Manager
7-eleven
Chicago, IL
07.2018 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Forecasted customer demand to set prices or credit terms for goods or services.
Business Development Manager
Al-Mazro Group
Riyadh, Saudi Arabia
03.2000 - 08.2016
- Identified potential clients, built relationships, and negotiated contracts.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established new customer accounts using negotiation and sales closing abilities.
- Developed and implemented strategies to increase sales and market share.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Created presentations to attract new business opportunities.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Division Manager
Al- Salem York(Allied division)
Riyadh, Saudi Arabia
09.1994 - 02.2000
- Set and monitored division-wide policies, procedures and cultural standards.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Managed and facilitated project team meetings to resolve issues and challenges impeding progress of transformation projects.
- Promoted improvements to cost-controls, quality assurance and waste reduction.
- Managed a team of 15+ staff members in the division, providing guidance and direction on day-to-day activities.
- Ensured compliance with company policies and procedures within the division.
- Developed comprehensive reports outlining progress towards meeting strategic objectives.
- Developed and implemented division strategies to maximize productivity and profitability.
- Assessed potential risks associated with proposed business decisions prior to implementation.
- Provided leadership in developing new products or services that meet customer needs while expanding market share.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Sales Representative
American Standard
Riyadh , Saudi Arabia
02.1990 - 07.1994
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Negotiated pricing contracts with customers to maximize profits.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
Education
Business Management
Computer Systems Institute
Skokie, ILSkills
- Business Development
- Sales Development
- Product Sales
- Time Management
- Listening Skills
- Merchandising Knowledge
- Client Consultations
- Sales Presentations
- Product Demonstrations
Languages
English
Professional
Arabic
Professional
Urdu
Professional
Timeline
Store Manager
7-eleven
07.2018 - Current
Business Development Manager
Al-Mazro Group
03.2000 - 08.2016
Division Manager
Al- Salem York(Allied division)
09.1994 - 02.2000
Sales Representative
American Standard
02.1990 - 07.1994
Business Management
Computer Systems Institute