Mirza SALMAN RAHMAN
Lighthouse Rooftop Restaurant
New York,NY
10
years of professional experience
Experienced restaurant server with 10+ years of NYC hospitality experience in busy, high-quality restaurant environments. Skilled in providing attentive guest service, managing multiple tables, and working efficiently in high-volume settings. Strong knowledge of Mexican cuisine, tequila, and mezcal, with experience guiding guests through food and beverage selections and making personalized recommendations. Dependable, personable, and committed to creating an exceptional dining experience.
Work History
SERVER
1 Year 4 Months- Provide professional and attentive service in a busy rooftop restaurant environment.
- Greet guests, explain menu items, take accurate food and beverage orders, and accommodate special requests.
- Manage multiple tables while maintaining speed, accuracy, and attention to detail.
- Recommend food and beverage selections and identify opportunities to increase guest checks through suggestive selling.
- Coordinate with kitchen, bar, hosts, bussers, and management to ensure smooth service.
- Monitor tables throughout the dining experience and respond promptly to guest needs.
- Process payments accurately and maintain a clean and organized service area.
- Handle guest concerns professionally and work to ensure a positive dining experience.
SERVER
6 Years 5 Months- Provided attentive and knowledgeable service in a high-volume Mexican restaurant in Tribeca.
- Developed strong knowledge of Mexican cuisine, including traditional dishes, ingredients, preparation methods, and flavor profiles.
- Built extensive knowledge of tequila and mezcal, including different styles, brands, regions, and flavor characteristics.
- Guided guests through tequila and mezcal selections and provided recommendations based on individual preferences.
- Recommended food and beverage pairings to enhance the guest experience and increase sales.
- Used suggestive selling techniques to promote premium tequilas, mezcals, cocktails, food, and other beverages.
- Managed multiple tables while maintaining accurate orders, efficient service, and attention to detail.
- Entered orders accurately through the POS system and communicated special requests to the kitchen and bar.
- Built strong relationships with guests and provided personalized service to returning customers.
- Worked closely with bartenders, kitchen staff, hosts, bussers, and management during high-volume shifts.
- Resolved guest concerns professionally while maintaining a positive and welcoming atmosphere.
- Assisted with opening and closing duties, stocking, side work, and maintaining restaurant cleanliness.
SERVER
1 Year 10 Months- Delivered attentive and professional table service in a busy NYC restaurant environment.
- Provided knowledgeable menu assistance and recommendations based on guest preferences.
- Managed multiple tables efficiently during high-volume shifts.
- Provided personalized service and developed strong guest relationships.
- Coordinated with kitchen and front-of-house staff to ensure timely and accurate service.
- Processed guest payments and maintained accurate checks.
- Maintained cleanliness, organization, and proper service standards throughout each shift.
Education
Skills
Guest Relations & Customer Service
Mexican Cuisine Knowledge
Tequila & Mezcal Knowledge
Food & Beverage Pairings
Suggestive Selling & Upselling
POS & Order Entry
High-Volume Restaurant Service
Fine Dining & Upscale Casual Service
Wine & Cocktail Service
Cash & Credit Card Transactions
Multitasking & Time Management
Teamwork & Communication
Complaint Resolution
Opening & Closing Duties
Food Safety & Sanitation
Personal Information
Title: Experienced Restaurant Server
Timeline
SERVER
Lighthouse Rooftop Restaurant
05.2025 - CurrentRead More
SERVER
Añejo Tribeca
03.2018 - 08.2024Read More
SERVER
Flex Mussels
05.2016 - 03.2018Read More
LaGuardia Community College
Read More