Summary
Overview
Work History
Education
Skills
Soccer
Timeline
Generic

Mirza Zain Raza

Stafford,VA

Summary

An enthusiastic, dedicated and versatile young person with an outstanding academic background and excellent attitude to work. Highly motivated, reliable with experience of working. Service-oriented Customer Support Representative with 3+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Overview

1
1
year of professional experience

Work History

Customer Support Representative

Teem
06.2021 - 07.2022

Quality Specialist

Patient Prism
06.2021 - 05.2022

Sales Representative and Manager

Keltha
01.2021 - 06.2021

Education

BBA - Business Administration

University Of Mary Washington
Fredericksburg, VA
08.2026

Associate’s degree, Business Administration and Management, General -

Germanna Community College, Virginia
05.2024

BBA -

The University of Texas At San Antonio
12.2023

Intermediate, Pre-Engineering -

Forman Christian College
09.2018

Skills

  • Quality Assurance
  • Operations Management
  • Customer Service
  • Customer Support
  • Sales
  • Service Quality
  • Management
  • Customer Success Management
  • Data Management
  • Report Generation
  • Complaint Handling

Soccer

I had the honor of playing for the Pakistan futsal team, representing my country on an international level. I've won major leagues, showcasing my skills and dedication on the field. My hard work paid off with gold medals, a testament to the relentless effort and passion I have for the sport. These achievements highlight my commitment to soccer and my drive to excel.

Timeline

Customer Support Representative

Teem
06.2021 - 07.2022

Quality Specialist

Patient Prism
06.2021 - 05.2022

Sales Representative and Manager

Keltha
01.2021 - 06.2021

BBA - Business Administration

University Of Mary Washington

Associate’s degree, Business Administration and Management, General -

Germanna Community College, Virginia

BBA -

The University of Texas At San Antonio

Intermediate, Pre-Engineering -

Forman Christian College
Mirza Zain Raza