Misael Rojas
Miami,Florida
Summary
Sales professional with extensive experience in surpassing targets and fostering client relationships. Skilled in sales forecasting, consultative selling, and leveraging technology to enhance customer experience. Proven track record in driving pipeline growth and achieving high customer satisfaction. Focused on advancing to senior sales leadership roles.
Overview
10
10
years of professional experience
Work History
Account Executive, Mid-Market
Kandji
Coral Gables, FL
02.2025 - Current
- Representing Kandji’s Apple device management and security platform to mid-market clients across various industries.
- Driving new business opportunities through strategic prospecting and personalized outreach, focusing on organizations with high Apple device usage.
- Educating IT leaders and decision-makers on Kandji’s automation-driven MDM solution, helping streamline security and compliance for hybrid workforces.
- Managing the full sales cycle—from discovery and demos to negotiation and close—while collaborating closely with technical and onboarding teams.
- Consistently aligning product value to customer pain points, contributing to pipeline growth and client satisfaction.
Senior Account Manager
Kaseya
Brickell, FL
02.2022 - 01.2025
- Consistently exceeded revenue and sales targets on a weekly, monthly, and quarterly basis.
- Cultivated trusted advisor relationships to achieve customer goals, resulting in significant upsells, cross-sells, and high renewal rates for Kaseya products.
- Directed a comprehensive portfolio of clients, enhancing product adoption and ensuring long-term satisfaction without churn.
- Utilized Salesforce for meticulous documentation of activities, accurate forecasting, and effective communication of opportunity details.
- Developed and maintained detailed sales forecasts on a weekly, monthly, and 6-week rolling Basis.
- Conducted market analysis to capture new opportunities and stay ahead of competitive Activities.
- Expanded product footprint within the existing customer base through strategic partner education initiatives.
Mobile Products Expert
T-Mobile Internal
Miami, FL
11.2018 - 02.2022
- Led store operations, including opening/closing responsibilities and guiding the sales team.
- Educated customers on T-Mobile devices, plans, and accessories, achieving 125% of store accessory sales goals in 2020 and on track for 150% in 2021.
- Oversaw training processes for all store employees and conducted client calls to set up sales and service appointments.
Retail Store Manager - FX1
T-Mobile
Winter Park, FL
06.2017 - 05.2018
- Surpassed store sales goals by 125%, inspiring and motivating the sales team.
- Applied a consultative sales approach to meet customer needs and build enduring Relationships.
- Crafted and implemented targeted sales strategies to increase store traffic and elevate customer service levels.
Mobile Products Expert
T-Mobile
Miami, FL
07.2015 - 04.2017
- Guided customers on T-Mobile devices, plans, and accessories, fostering high customer satisfaction and loyalty.
- Effectively managed customer service issues and conducted thorough store inventory Management.
Education
Associate Degree - Business Management
Miami-Dade College
Miami, FL07-2026
Skills
- Sales leadership and strategy
- IT systems expertise
- Account management
- Client education and advocacy
- Analytical problem solving
- Technology proficiency
- Sales forecasting
- Account planning
- Consultative selling
- Customer relationship management
- Team collaboration
- Effective communication
- Customer relationship management (CRM)
- Written and verbal communication
- Sales proficiency
- Sales target monitoring
- Strong presentation skills
- Sales quota achievement
- Pipeline management
- Strategic selling
- Goals and performance
References
References available upon request.
Timeline
Account Executive, Mid-Market
Kandji
02.2025 - Current
Senior Account Manager
Kaseya
02.2022 - 01.2025
Mobile Products Expert
T-Mobile Internal
11.2018 - 02.2022
Retail Store Manager - FX1
T-Mobile
06.2017 - 05.2018
Mobile Products Expert
T-Mobile
07.2015 - 04.2017
Associate Degree - Business Management
Miami-Dade College
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