Misbah Chaudhry
Vernon
Summary
Detail-oriented bilingual clinical assistant with a strong foundation in medical terminology and clinical operations. Demonstrates exceptional skills in patient care, customer service, and effective communication, ensuring high-quality patient interactions. Proficient in the Epic system for clinical documentation and known for enhancing operational efficiency through effective administrative processes. Currently pursuing a Bachelor of Science in Biological Science & Nutritional Science, with a commitment to advancing healthcare delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Secretary
RiverEast Natchaug Hospital at Hartford Healthcare
08.2022 - Current
- Perform essential clerical duties to ensure smooth office operations, including managing patient records, scheduling appointments, filing, and processing correspondence
- Work closely with office managers and medical professionals to facilitate efficient patient flow and quality service
- Utilize Epic system to document patient interactions, process insurance information, and handle sensitive data
- Communicate effectively with patients and visitors, providing excellent customer service and resolving concerns promptly
Crew Member / Cashier
Dunkin' Donuts
08.2021 - 08.2022
- Delivered exceptional customer service in a fast-paced environment, handling cash transactions and food preparation
- Maintained a clean and organized workspace while ensuring a positive customer experience
- Resolved customer concerns, improving satisfaction and customer retention
Assistant Teacher
Scotty's Kiddy Korner
03.2021 - 08.2021
- Developed lesson plans focused on motor skills, social interaction, and independent learning for 10+ children
- Assisted lead teachers in creating a nurturing and educational classroom environment
- Managed day-to-day classroom activities and provided support for children with diverse needs
Volunteer
John Dempsey Hospital
- Company Overview: NICHE program focuses on improving healthcare for older adults
- Volunteered in a clinical setting, assisting with administrative tasks and patient interactions under the NICHE program
- Provided patients with information, comfort, and support while maintaining confidentiality and following hospital protocols
- NICHE program focuses on improving healthcare for older adults
Peer Mentor
- Guided fellow students through academic and personal challenges, providing support and advice on navigating university life
- Conducted one-on-one mentoring sessions, focusing on academic achievement, career development, and time management skills
General Biology Tutor
- Tutored undergraduate students in biology courses, providing academic assistance through group study sessions and individualized support
- Helped students understand complex biological concepts and improve their study habits, contributing to higher grades and greater student confidence
Education
Bachelor of Science - Biological Science & Nutritional Science, Molecular and Cell Biology
University of Connecticut
Storrs, Connecticut12.2025
High School Diploma -
Connecticut River Academy
East Hartford, Connecticut06.2021
Skills
- Bilingual in English and Spanish
- Medical terminology
- Clinical knowledge
- Patient care
- Customer service
- First Aid
- CPR
- AED
- Time management
- Epic system
- Clinical documentation
- Data management
- Leadership
- Team collaboration
- Medical office procedures
- Scheduling
- Problem-solving techniques
Certification
- Adult, Child, and Baby First Aid/CPR/AED - American Red Cross
- Medical Terminology
- Medical Assistant (Currently Enrolled, Virtual)
- Driver's License
Research
UConn CHUN Lab, 90, In Progress, Entered and managed data in Excel for research projects., Utilized NDSR software for dietary data analysis.
Volunteer Community Service
- John Dempsey Hospital, 120, Volunteered in a clinical setting, assisting with administrative tasks and patient interactions under the NICHE program, which focuses on improving healthcare for older adults. Provided patients with information, comfort, and support while maintaining confidentiality and following hospital protocols.
- Peer Mentor, 120, Guided fellow students through academic and personal challenges, providing support and advice on navigating university life. Conducted one-on-one mentoring sessions, focusing on academic achievement, career development, and time management skills.
- General Biology Tutor, 250, Tutored undergraduate students in biology courses, providing academic assistance through group study sessions and individualized support. Helped students understand complex biological concepts and improve their study habits, contributing to higher grades and greater student confidence.
Clubs Organizations
- Connecticut Students for a Dream, Advocated for policies that support the rights and opportunities for undocumented students in Connecticut. Participated in advocacy events and worked to raise awareness of the challenges faced by these students in higher education.
- Pre-Med Virtual Shadowing, Shadowed medical professionals in a virtual setting, gaining insights into various specialties and understanding the responsibilities of healthcare providers.
- John Dempsey Hospital Shadowing, In progress
Timeline
Clinical Secretary
RiverEast Natchaug Hospital at Hartford Healthcare
08.2022 - Current
Crew Member / Cashier
Dunkin' Donuts
08.2021 - 08.2022
Assistant Teacher
Scotty's Kiddy Korner
03.2021 - 08.2021
Volunteer
John Dempsey Hospital
Peer Mentor
General Biology Tutor
Bachelor of Science - Biological Science & Nutritional Science, Molecular and Cell Biology
University of Connecticut
High School Diploma -
Connecticut River Academy
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