Person with leadership capacity, team player, learning capacity, innovation. creativity and research, good attitude towards change, ability to loyally assume commitments, decisions, responsibilities and challenges.
Overview
1
1
year of professional experience
Work History
Clinical Secretary
Saint Peter's University Hospital
New Brunswick, NJ
07.2024 - Current
Scheduled appointments for patients and answered inquiries about office hours and services.
Provided administrative support to physicians, nurses and other medical staff.
Entered patient information into electronic health record systems.
Answered telephones and directed calls to appropriate personnel.
Scanned documents into EMR systems when necessary.
Provided excellent customer service to maintain positive relationships with patients.
Managed physician calendar, scheduling patient appointments and procedures.
Scheduled appointments based on individual patient requirements and facility availability.
Registration Representative
Saint Peter's University Hospital
New Brunswick, NJ
03.2024 - 07.2024
Reviewed patient information and verified accuracy of demographic data in order to register patients.
Performed accurate cash handling procedures for copayments, deposits, and other transactions.
Verified patient eligibility for services through various online systems or by calling the insurance companies directly.
Followed up with patients regarding outstanding balances on accounts while exercising discretion when necessary.
Answered phones promptly and professionally; responded appropriately and courteously to caller inquiries.
Checked insurance benefits, received payments and provided receipts.