Nicholas Crawford
Fort Worth
Summary
Detail-oriented Administrative Professional with significant experience in healthcare support. Manages patient records and facilitates communication between medical staff and patients. Collaborates effectively within teams while adapting to evolving demands and ensuring accuracy. Proficient in medical terminology, EMR software, and patient confidentiality protocols, delivering results in fast-paced environments.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Clinical Secretary
Methodist Health System
Mansfield
08.2023 - Current
- As a clinical secretary, my job includes:
- Admitting and discharging patients and logging this information utilizing Microsoft Excel.
- Greeted visitors on the floor and directed them to their destinations.
- Answered patient calls through the responder system and dispatched nurses or patient care technicians to assist.
- Scanning and uploading patient medical documents into their chart.
- Creating work orders for broken equipment.
- Conducting room audits on vacant patient rooms to assess the damage done (if any) and create work orders to have the maintenance department fix the issue.
- Creating food orders for the next day to make sure our floor stays stocked with food and drinks for the patients.
- Managed incoming calls and provided assistance or referral to the correct department.
- Created admission/discharge folders containing vital information for patients throughout their stay and post-discharge.
- Creating stroke folders that contain paperwork the nurses will need in the event a patient has a stroke.
- Playing Tigr videos for patients so they get the education they need during their stay.
- Coordinated communication between medical staff and patients to enhance information flow.
- Assisted the manager and charge nurse with tasks outside of the standard job description.
- Sometimes it gets very busy on the floor but even in the most stressful situations I will get the work done. Our floor has gotten the Tigr champion award for the past 5 months in a row and are expecting to receive it a sixth time. That award is given to the floor that has the highest percentage of compliance with the Tigr videos throughout the hospital.
Boatswain's Mate Third Class
US Navy
11.2017 - 06.2023
- As a supervisor in deck department I was essential in the completion of owned space preservation covering an area of 4,000 sq. ft. and completing 10,000 hours of maintenance both leading to a successful deployment. As master helmsman I was essential in the completion of 19 underway replenishments, 5 strait transits, 7 anchor details and 25 sea and anchor details over my career. As departmental training petty officer, I was in charge of creating a training plan looking ahead for the next 3 months utilizing Microsoft excel and Microsoft word. I was also in charge of making sure training was assigned and junior sailors were getting qualified in the qualifications assigned to them. As training petty officer I was essential in the completion of 30 monthly training reports which would get reviewed by the ships training officer and sent to my commanding officer who was over all in charge of the ships training program.
Bagger/Cashier
Tom Thumb
06.2014 - 06.2017
- Bagged groceries for customers and collected shopping baskets to maintain store cleanliness and customer convenience.
- Packed customer purchases efficiently in bags for easy transport.
- Assisted customers with bagging choices and product handling.
- Maintained cleanliness of bagging area to ensure a safe environment.
Education
High school diploma -
R.L. Paschal High School
Fort Worth, TX06-2017
Skills
- Clinical documentation
- Patient records management
- Electronic health records management
- Healthcare compliance
- Regulatory knowledge
- Medical terminology
- Admission procedures
- Microsoft Excel
- Microsoft Word
- Office administration
- Workflow optimization
- Attention to detail
- Dependability
- Adaptable to change
- Leadership
- Management
- Customer service
- Electronic health records management
Certification
Top Secret Clearance
Timeline
Clinical Secretary
Methodist Health System
08.2023 - Current
Boatswain's Mate Third Class
US Navy
11.2017 - 06.2023
Bagger/Cashier
Tom Thumb
06.2014 - 06.2017
High school diploma -
R.L. Paschal High School