Mischa Field
Kew Gardens,NY
Summary
SUMMARY & AREAS OF FOCUS Skilled communications professional with over 20 years of experience in helping organizations convey core message to both internal and external customers and the culture at large, eager to leverage understanding of people and programs to bring customer experience to the next level. Accomplished author, ghostwriter, and editor for various books, magazines, and online publications.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work History
Director of Spiritual Life
Christian Cultural Center
Brooklyn, NY
6 2018 - Current
- Designed and implemented weekly staff services that fostered community, improved morale, and reinforced institutional messaging
- Created and presided over variety of personalized events that guided people both in improved daily living and celebrating seasons of their lives
- Authored blog encouraging holistic health and ethical living
- Developed weekly newsletter and monthly staff message that encouraged colleagues and congregants in deepening of personal and corporate practices that improved organizational buy-in
- Co-designed, developed, wrote, and co-hosted daily broadcast program which steadily grew from serving 200 people, to over 1000 in 3 year period
- Recruited, trained, and provided ongoing coaching for incoming leadership
- Mentored Interns in public speaking, message composition, customer engagement, and various aspects of leadership process
- Implemented 3-year community outreach program which consisted of daily content creation such as inspirational material, social media postings and mass email campaigns
- Cultivated culture of honesty and mutual support among staff members by establishing dialogue through regular participatory services.
Minister
Christian Cultural Center
Brooklyn, NY
09.2012 - Current
- Developed multifaceted teaching platform through presentations, courses, blogging, book publishing, and customized events that guided both customers and staff in building philosophy emphasizing justice, ethics, diversity, equity, inclusion and formation of best practices for maximized customer engagement, satisfaction, and retention
- Created end of service recap segment condensing 40 minute teaching into 3 minute takeaway
- Led Sunday, midweek, and special services
- Wrote and edited speeches and scripts for various organizational leaders
- Wrote and performed poetry for weekly services, fundraisers, and outside events
- Provided Counseling to membership in individual and small group settings
- Served as team leader for 3-year fellowship group intake process, mentoring 50 men, providing class instructions, offering ceremonial leadership and conducting variety of services
- Co-created and wrote weekly video message encouraging enhanced resource management and philanthropy for 9 years
- Led, hosted, and oversaw variety of in-person, telephone, and online services
- Occupied series of behind-scenes roles in in-person and virtual services that optimized presentations for up to 10,000 people
- Developed communications platform that enhanced organizational messaging by incorporating core principles in fresh and innovative ways
New Members Coordinator
Christian Cultural Center
Brooklyn, NY
03.2013 - 06.2018
- Developed, oversaw, and led New Members intake process which included robust instructional program in various formats emphasizing personal growth, community building, and pathway to volunteerism. Raised new member engagement from 78% to 95%.
- Taught classes for new members, unsure customers, and growing students, in demographics that included both men and women, young and seasoned adults, and single and married people
- Wrote and adapted curricula for small group study that facilitated community building, deepening engagement with organizational philosophy
- Developed ceremonial scripts and intake processes for both new membership, and ongoing organizational advancement.
Volunteer Staff Member
Christian Cultural Center
Brooklyn, NY
03.2004 - 09.2012
- Co-led personal development classes for beginning, intermediate, and advanced students.
- Offered crisis and grief counseling to people experiencing acute health challenges and recent loss
- Shared summary messages during midweek services of up to 1000 people weekly.
- Offered personalized teachings to incarcerated men and women emphasizing constructive decision making, conflict resolution, and community development
- Served on committee responsible for providing exceptional customer service and optimized guest experience for services reaching over 10,000 people per week.
- Served in, led and appeared as featured soloist in variety of musical ensembles during weekly services
- Functioned as liaison for celebrity guest artists at special events
- Performed ceremonial leadership at men’s group events
- Spoke at special events.
Education
Master of Divinity -
Alliance Theological Seminary
New York, NY 01.2008 - 05.2012
Bachelor Of Arts - English - Composition & Film
Amherst College
Amherst 09.1992 - 12.1999
Websites
Skills
Project Coordination
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