Misha Crawford
New Orleans,LA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Supervisor
Sodexo
08.2016 - Current
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
Manager's Assistant
McDonald's Restaurant
01.2006 - 01.2010
- Ran errands to support daily needs of management.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Store Manager
McDonald's Restaurant
08.1994 - 08.2005
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
High School Diploma -
Warren Easton Senior High School
New Orleans, LA05.1994
Skills
- Project Restructuring
- Employee Supervision
- Resolving Conflicts
- Coaching and Mentoring
- Training and Onboarding
Accomplishments
Serv Safe- March 2022
Certification
- CM - Certified Manager Certification
Timeline
Senior Supervisor
Sodexo
08.2016 - Current
Manager's Assistant
McDonald's Restaurant
01.2006 - 01.2010
Store Manager
McDonald's Restaurant
08.1994 - 08.2005
High School Diploma -
Warren Easton Senior High School
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