Misha Houser Haigler

Performed a variety of task related to food preparation , serving , Maintaining cleanliness in the cafeteria for Montgomery County Public Schools. Follows safety guidelines , operates equipment. For the summer school program for the summer of 2025 I worked as a Food Service Manager , I oversaw the complete daily operation of the school cafeteria to ensure quality service , maintaining high standards for food quality , service and overall an excellent customer experience. Controlling inventory and managing supplies , keeping standards of the food regulations ensuring compliance with health and safety regulations. Processed customer payments accurately and efficiently using cash registers and POS System.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Set up and broke down food service lines quickly to maintain service flow.
• Utilized POS system to receive and process food and beverage orders.
• Cleaned and organized kitchen, dining and service areas.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card, and check transactions to complete customer purchases.
• Responded promptly to requests for assistance, spills and customer inquiries.

A caregiver who provides for patients in need of supervision with compassion and care. Hospital sitters provide a substitute for restraints , seclusion rooms , and other measures to deal with challenging patients. Provide continuous observation and surveillance of assigned patients deemed as a safety risk to ones self and others.

• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Welcoming and seating guest , taking orders , communicating effectively to the kitchen and in addition , memorizing the menus and offering recommendations to upsell appetizers , desserts , and drinks.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Processed orders and sent to kitchen employees for preparation.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Responsible for ensuring guest service and distribution of product. Ability to efficiently cook and prepare selected confectionaries and complete orders as needed , as well as manage the cash register.
• Selected correct ingredients and garnishes according to recipe specifications.
• Assembled and packaged food items securely to meet company standards.
• Complied with food storage and handling procedures for safe, hygienic operations.
• Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
• Kept work areas clean, neat and organized to promote safety, productivity and team success.
• Prepared mixtures by properly filling kettles, pressure cookers and other processing containers with exact ingredients in accurate proportions.

A travel nurse caring for elderly clients in the comfort of their homes attending to their activities of daily living for the convalescent , handicapped and hospice clients.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Oversaw and maintained patients' rooms, group living areas.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

As a travel cna my focus was on palliative and comfort care for clients who were terminally ill while providing families with emotional support. Hospice is a special kind of care that focuses on the quality of life for people in the last phases of incurable diseases so that they my live as comfortable as possible.

• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Responsible for physically loading , unloading , and sorting of packages by hand , lifting , pushing carrying and placing the package in a safe and efficient manner to ensure prompt delivery of properly labeled packages to be sent for scanning and sorting.

• Removed jams and unblocked conveyor system to maintain flow of goods.
• Followed verbal and written instructions to properly move and ship products.
• Used hand-held scanners and physical logs to accurately track item movements.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Maintained clean, orderly work environment free of hazards.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Over the span of 10 years i worked at 3 Waffle House locations. Being a waitress i welcomed and seated guest , took orders , communicated the orders effectively to the kitchen cook in addition to memorizing the menu and offering recommendations to upsell items.

• Inspected dishes and utensils for cleanliness.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Processed orders and sent to kitchen employees for preparation.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

Greeted clients with a warm welcome , Processed forms and loan applications upon request , Setup up new client accounts , Applied payments to client accounts , Open shifts , Closed shifts , Count down cash drawers , Made daily bank deposits.

• Promptly responded to inquiries and requests from prospective customers.
• Delivered prompt service to prioritize customer needs.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Educated customers about billing, payment processing and support policies and procedures.