Misha L. Martin
Brookwood,AL
Summary
Experienced professional with over 15 years of customer service and administrative expertise in diverse business environments. Skilled in operations, purchasing, staffing, customer service, insurance, and sales. Proficient in multitasking and problem-solving, ensuring smooth coordination between departments to meet organizational objectives. Strong background in customer service and sales, consistently delivering exceptional results and cultivating positive client relationships.
Overview
31
31
years of professional experience
Work History
Purchasing and Outside Processing
Alliance Metal Products
Birmingham, AL
12.2015 - Current
Purchasing Administration Clerk/Purchasing Assistant
Perry Supply, Inc.
Birmingham, AL
01.2012 - 12.2015
- Solicited quotes from suppliers for materials.
- Draft and finalize sales orders efficiently.
- Handled high volume of purchase orders and returns.
- Executed additional tasks as required.
Independent Sales Consultant
Self-Employed – Pampered Chef
01.2008 - 01.2011
- Organized in-home sales presentations to demonstrate and highlight the unique qualities and usage of products for home use
- Solicited and processed orders and delivered products ensuring client satisfaction
Area Enrollment Coordinator
The Way Home Christian School
01.2004 - 01.2011
- Enrolled and consulted with families desiring to or participating in the home schooling program
- Received and approved grade summaries and prepared various reports as required by the program
Homemaker/ Educator
01.2000 - 01.2004
- Provided for the care and welfare of the family
- Home schooled child
Office Manager/ Licensed Insurance Agent (Full P & C)
Master Quote Insurance Agency
01.1998 - 01.1999
- Prepared quotes, wrote and serviced auto and homeowner’s insurance policies
- Hired and supervised office staff
- Answered and resolved clients inquiries and complaints
Customer Service Representative
Med-South, Inc.
01.1995 - 01.1997
- Managed inventory: including ordered, received and processed medical equipment and supplies
- Scheduled delivery drivers
- Processed insurance claims
- Completed Medicaid Prior Authorizations and Certificate of Medical Necessity forms
Education
Psychology
University of Alabama
Tuscaloosa, ALSkills
- Purchasing
- Health Care Administration
- Customer Service
- Employee Supervision
- Inventory Control
- MS Office Products
- Underwriting Property & Casualty Insurance
- Problem-solving
- Attention to detail
- Multitasking
- Organization and time management
Timeline
Purchasing and Outside Processing
Alliance Metal Products
12.2015 - Current
Purchasing Administration Clerk/Purchasing Assistant
Perry Supply, Inc.
01.2012 - 12.2015
Independent Sales Consultant
Self-Employed – Pampered Chef
01.2008 - 01.2011
Area Enrollment Coordinator
The Way Home Christian School
01.2004 - 01.2011
Homemaker/ Educator
01.2000 - 01.2004
Office Manager/ Licensed Insurance Agent (Full P & C)
Master Quote Insurance Agency
01.1998 - 01.1999
Customer Service Representative
Med-South, Inc.
01.1995 - 01.1997
Psychology
University of Alabama