MISHA PATEL
LITHIA,FL
Summary
Classroom support professional with experience in small-group instruction, lesson preparation, student supervision. Brings strong data entry, record keeping, and administrative support skills, along with the ability to stay organized, manage deadlines, and help create smooth, safe, and productive learning routines.
Overview
20
20
years of professional experience
Work History
Teacher Aide
Victor Central School
05.2021 - 03.2024
- Facilitated small group centers to provide targeted instruction and adapt to diverse learning needs
- Supported teachers by addressing daily classroom needs to enhance learning environment
- Substituted for teacher and handled daily interactions within the classroom
- Prepping required teaching materials and activities
- Coordinated parent pick-up and daily dismissal processes to ensure student safety
Data Entry Clerk
Department Of Health
03.2021 - 05.2021
- Collected and organized patient paperwork to ensure comprehensive record-keeping
- Entered patient information into DOH system for accurate data management
- Obtained supplementary information from patients to complete and enrich their records
- Welcoming the patient and making them feel comfortable
Assistant Manager
Maruti Hotels Inc
03.2018 - 03.2020
- Managed payroll processing and staff scheduling to ensure operational efficiency at hotel
- Delivered employee training on key hotel systems to enhance service quality
- Compiled and reported hotel data and statistics for management decision-making
- Handling customer queries and complaints effectively
- Experience with QuickBooks for accounts payable and receivables
Marketing Specialist
Liberty Pumps
04.2011 - 03.2014
- Developed and managed yearly advertising schedule for trade publications and ad placements, optimizing visibility
- Managing and auditing the company website and the email communication process
- Executed customer rebate programs, ensuring timely payment of earned rebates to maintain customer trust
- Reviewed customer feedback and addressed concerns, enhancing satisfaction and informing territory projection surveys
- Running key market reports on a daily, weekly, monthly, quarterly, semi-annual and annual basis
- Updated customer price lists and generated new versions.
Assistant Manager
Quality Inn & Suites Batavia
10.2010 - 03.2011
- Executed staff scheduling, resolved staff issues, and facilitated recruitment to maintain operational efficiency.
- Handled all customer queries efficiently to enhance guest experience.
- Oversaw hotel administration related to payroll issues and expenses.
- Oversaw vendor compliance, ensuring amenities consistently met hotel standards.
- Coordinated promotional activities to enhance visibility and attract guests to the hotel.
Pharmacy Services Project Assistant
Alliance Boots UK
03.2010 - 05.2010
- Compiled services offered by Boots to create key training material for store dissemination
- Analyzing the key pharmacy services offered by Boots to our customers
- Analyzed UK governmental influence on service offerings to customers
- Understanding the NHS (National Health Service) pharmacy contracts set out by the UK government
- Communicated prescription charge changes to all stores, ensuring adequate operational support
- Collected valuable information to improve store staff operations. into the operational processes that store staff have to follow in store.
Care Services Project Assistant
Alliance Boots UK
04.2009 - 03.2010
- Generated detailed market reports to track and analyze growth within care services sector, supporting informed decision-making.
- Provided information and support to Boots Care Services field team to improve operational efficiency.
- Collaborated with project managers to effectively execute joint projects, ensuring successful implementation.
- Enhanced time management by prioritizing tasks and deadlines in a fast-paced environment, managing multiple projects simultaneously.
- Negotiate with key stakeholders and suppliers in order to achieve the best outcome for the business.
- Plan and execute promotional events, promoting key services offered by Boots Care Services
- Ensured accurate maintenance of vital information about care services and customers within Salesforce. regarding the care services business and the customers we service on the Salesforce database
- Writing operational guides on the dispensing process for stores to implement
Dispensing Operations Project Assistant
Alliance Boots UK
09.2008 - 04.2009
- Assisted stores with dispensary issues to maintain high service levels for customers.
- Validated successful completion of prescription end-of-month process and ensured timely paperwork collection by DX Couriers.
- Managed communications for stores via company intranet to facilitate access to necessary information.
- Monitored MyStoreNet communication applications to verify functionality of all links.
- Placing mail orders for stores and ensuring that they are sent to stores within the designated time frame
Customer/Sales Advisor
PC World
08.2004 - 08.2008
- Promoted and marketed computer products on sales floor to individual and business customers, enhancing customer engagement
- Resolved customer issues and queries by identifying requirements and technical challenges
- Working towards challenging targets on a daily and weekly basis
- Handled store administration tasks with regards to payment methods, profit reports and finance agreements
- Organized seasonal promotions and advertising, optimizing store layout for increased visibility
Education
Master of Science - Marketing & Management
LOUGHBOROUGH UNIVERSITY
Loughborough, UK10-2007
Bachelor of Science - Medicinal and Pharmaceutical Chemistry
LOUGHBOROUGH UNIVERSITY
Loughborough, UK07-2006
Skills
- Classroom assistance
- Small group instruction
- Lesson preparation
- Classroom organization
- Parent engagement
- MS Office proficiency
- Data entry
- Database management
- Administrative support
- Time management
- Problem solving
- Customer relations
PROFESSIONAL HIGHLIGHTS
Recognition for successfully streamlining key reporting processes for Liberty Pumps in April 2012, Successful creation of a training matrix for the UK Boots Pharmacy Services team in May 2010, Successful completion of the UK Boots Care Services training guide and coordinating the annual conference in June 2009, Award for top sales person at UK PC World in May 2008, Best final year project in Medicinal and Pharmaceutical Chemistry, which is being used by a PhD student in their research thesis in May 2007
Disclaimer
References available upon request
Timeline
Teacher Aide
Victor Central School
05.2021 - 03.2024
Data Entry Clerk
Department Of Health
03.2021 - 05.2021
Assistant Manager
Maruti Hotels Inc
03.2018 - 03.2020
Marketing Specialist
Liberty Pumps
04.2011 - 03.2014
Assistant Manager
Quality Inn & Suites Batavia
10.2010 - 03.2011
Pharmacy Services Project Assistant
Alliance Boots UK
03.2010 - 05.2010
Care Services Project Assistant
Alliance Boots UK
04.2009 - 03.2010
Dispensing Operations Project Assistant
Alliance Boots UK
09.2008 - 04.2009
Customer/Sales Advisor
PC World
08.2004 - 08.2008
Master of Science - Marketing & Management
LOUGHBOROUGH UNIVERSITY
Bachelor of Science - Medicinal and Pharmaceutical Chemistry
LOUGHBOROUGH UNIVERSITY