MISHA PERKINS
San Jose,CA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Meticulous, at cultivating and deepening productive relationships with residents, partners, and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
21
21
years of professional experience
Work History
Site Manager
Palo Alto Housing Corporation
Palo Alto, CA
07.2019 - 06.2024
- Supervised two sites comprised of 119 units.
- Supervised both on-site staff and off-site staff of four, providing guidance, training, and performance evaluations as needed.
- Improved resident satisfaction through timely and effective communication and conflict resolution.
- Contributed to successful hiring processes by vetting and interviewing applicants.
- Trained newly hired personnel on best practices and essential knowledge required for their roles.
- Acted as liaison between the local Police Department, Veterans Administration, Office of Supportive Housing, vendors, and contractors – ensuring clear communication at all times.
- Maintained documentation, submitted monthly variance reports, and tracked expenses using Yardi.
- Conducted regular property and unit inspections, maintaining a high standard of cleanliness and safety throughout the community.
- Provided individualized support services to residents and prospects, when necessary, that helped improve overall tenant wellbeing.
- Helped to establish community norms and ground rules for open communication and responsible conduct.
- Coordinated special meetings to inform and engage tenants, resulting in improved relations and housing satisfaction.
- Kept properties in compliance with local, state, and federal regulations.
Resident Manager
Bridge Property Management
San Francisco, CA
11.2015 - 07.2019
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Collected, recorded and deposited monthly rents from 110 households. Streamlined rent collection process for increased efficiency and reduced late payments.
- Managed, scheduled and determined workload for a site staff of 3.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Improved property value through regular inspections, identifying necessary repairs and upgrades.
- Implemented preventative maintenance programs, extending the life of equipment and reducing repair costs.
- Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept property in compliance with local, state, and fair housing requirements.
Acting Resident Manager/Admin. Assistant
Renoir Staffing Inc.
06.2015 - 11.2015
- Report directly to Property Supervisor weekly updates of vacancy and recertification reports and incident reports
- Manage daily operations; rent collection, property maintenance and work orders
- Audit files for Tax Credit, LOSP, Project Based Section 8 and HOPWA Compliance.
Bereavement
Oakland, CA
11.2014 - 06.2015
Following the passing away of a close relative, I took on the responsibility of caring for both senior, and minor relatives in the absence of my distant relative to support my family with their needs.
Property Manager
McCormack Baron Ragan Management
San Francisco, CA
03.2013 - 11.2014
- Supervised two sites comprised of 195 units combined and four employees
- Solicit and evaluate bids for contract services
- Make recommendations for renewal and/or termination of vendor contracts
- Submit weekly payroll documents and the required financial and occupancy reports
- Used industry knowledge to implement appropriate risk management practices
- Inspect grounds, facilities and equipment routinely to determine necessity of repairs or maintenance
- Investigate complaints, disturbances and violations, and resolve problems following management rules and regulations
- Confer regularly with Community Association Members to ensure theirs needs are being met
- Prepare detailed budgets and financial reports for properties
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
On-Site Assistant Property Manager
McCormack Baron Management
Richmond, CA
04.2007 - 03.2013
- Assisted the Property Manager with all on-site operations and oversaw accounts payable/receivable
- Assisted with Capital Projects; Requests for Replacement Reserves
- Worked with Property Manager to complete monthly financial and property activity reports, annual budgets, and tenant reconciliations
- Managed preparation of all tenant correspondence, including late payment notices and legal documents
- Successful and on-time Lease-Up of two developments totaling 238 units.
- Facilitated communication between clients and management, ensuring smooth project execution.
- Developed strong relationships with clients through professional demeanor, clear communication skills, and consistent reliability.
Certified Occupancy Specialist
McCormack Baron Ragan Management
San Francisco, CA
12.2003 - 04.2007
- Responsible for coordinating and maintaining occupancy standards, including eligibility, Fair Housing, tenant screening, rent calculation, wait list management annual and interim re-certifications
- Conducted interviews with applicants seeking Public Housing, Section 8 or Affordable Housing in a Tax Credit unit
- Verified income eligibility and preferences of applicants in accordance with HUD Regulation 4350.3; prepare HUD form 50058 for all applicants in HUD subsidized units
- Prepare contracts, lease agreements, income changes, Housing Assistance Payment Adjustments and/or withholdings
- Processed technical paperwork, greet visitors and fielding all housing inquiry calls.
Education
Bachelor of Arts - Real Estate Development
Ashford University Online
San Diego, CA08.2026
Vocational Training For Real Estate Licensure - Real Estate
CA Realty Training
Oakland, CA08.2024
High School Diploma -
Mt. Eden High School
Hayward01.2000
Skills
- Works well independently
- Maintaining positive resident relations
- Leadership and Team Player
- Community Outreach Liaison
- Judgment and Decision Making
- Microsoft Office/Excel/Outlook
- Yardi/Boston Post/PIC Systems/EIV/HUD FRS 50058 Software
- Dependable and Responsible
- Excellent verbal and written communication skills
- Well versed in tenant rights and eviction laws
- Fair Housing training received annually
- Multi-family property management
- Experience working in Permanent and Supportive Housing for formerly chronically homeless, special needs, developmentally disabled, and formerly homeless US Veterans
Timeline
Site Manager
Palo Alto Housing Corporation
07.2019 - 06.2024
Resident Manager
Bridge Property Management
11.2015 - 07.2019
Acting Resident Manager/Admin. Assistant
Renoir Staffing Inc.
06.2015 - 11.2015
Bereavement
11.2014 - 06.2015
Property Manager
McCormack Baron Ragan Management
03.2013 - 11.2014
On-Site Assistant Property Manager
McCormack Baron Management
04.2007 - 03.2013
Certified Occupancy Specialist
McCormack Baron Ragan Management
12.2003 - 04.2007
Bachelor of Arts - Real Estate Development
Ashford University Online
Vocational Training For Real Estate Licensure - Real Estate
CA Realty Training
High School Diploma -
Mt. Eden High School