Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Misha Scott

Kea‘au,HI

Summary

A versatile professional with experience as a Store Clerk, Barista Manager, and ESL Teacher. Known for exceptional customer service, organization, and effective communication. Proficient in inventory management, coffee preparation, and teaching English to non-native speakers. Adept at leadership, team management, and creating positive learning environments. Committed to continuous improvement and fostering a positive impact in diverse roles.

Overview

4
4
years of professional experience

Work History

English as a Second Language Teacher

Chura Kids
01.2021 - 10.2022

•Delivered engaging and interactive English lessons to students, focusing on language acquisition, fluency, and comprehension.

•Followed and adapted the provided curriculum to meet the specific needs and abilities of students.

•Created well-structured lesson plans that incorporated a variety of teaching techniques, such as games, songs, and multimedia, to make learning enjoyable and effective.

•Maintained a positive and inclusive classroom environment, ensuring students remained motivated, engaged, and respectful of one another.

•Regularly assessed students' language skills, track their progress, and provided feedback to students and parents/guardians as needed.

•Encouraged cross-cultural understanding and appreciation by sharing insights about English-speaking countries and promoting cultural exchange activities.

•Maintained open and effective communication with parents/guardians, providing updates on students' progress and addressing any concerns.

•Participated in ongoing training and development opportunities to enhance teaching skills and stay current with best practices in English language instruction.

Barista Manager

Mother Coffee
02.2020 - 10.2022

•Had the opportunity to mentor and support newer baristas, sharing all the tips and tricks I picked up along the way.

•Ensured the coffee consistently met the high standards

•Getting to know the regular customers, remembering their preferences, and making everyone feel at home in our cafe.

•Maintained a deep understanding of the café's menu items, including coffee beans, flavor profiles, and any seasonal specials, and was able to make recommendations to customers.

•Kept an eye on inventory levels and ensured the café remained well provisioned, neat, and organized.

•Maintained a clean and organized workspace, including counters, machines, and utensils. Followed health and safety guidelines to ensure a sanitary environment.

•Handled customer transactions accurately, including cash, credit/debit cards, and mobile payments, while following proper cash-handling procedures.

Convenience Store Clerk

Familymart
09.2018 - 08.2019

•Greeted and assisted customers with their inquiries, purchases, and returns.

•Operated cash registers and handled financial transactions accurately.

•Stocked and organized shelves, ensuring the store is clean and well-maintained.

•Monitored inventory levels and promptly restocked products.

•Provided product knowledge and recommendations to customers.

•Ensured compliance with company policies, procedures, and safety regulations.

•Handled customer complaints and resolved them efficiently.

•Performed daily store opening and closing procedures.

•Excellent communication and interpersonal skills.

•Strong multitasking and organizational abilities.

•Basic math skills for cash handling purposes.

•Ability to work independently and as part of a team.

•Flexibility to work rotating shifts, including evenings, weekends, and holidays.

•Ability to lift and carry moderate weights and stand for extended periods.

Education

Associate of Business Management - Business Management

University Of Maryland Global Campus
Maryland
05.2025

Skills

Bilingual, being proficient in English and Japanese languages

Excellent communication and interpersonal skills

Strong multitasking and organizational abilities

Basic math skills for cash handling purposes

Ability to work independently and as part of a team

Flexibility to work rotating shifts, including evenings, weekends, and holidays

Ability to lift and carry moderate weights and stand for extended periods

Exceptional customer service skills

Strict adherence to cleanliness and hygiene standards

Quick to troubleshoot equipment issues or customer complaints

Skillful at encouraging upselling and promoting additional items

Affiliations

Military Spouse.

Languages

English
Native or Bilingual
Japanese
Native or Bilingual
Korean
Elementary
Spanish
Elementary

Timeline

English as a Second Language Teacher

Chura Kids
01.2021 - 10.2022

Barista Manager

Mother Coffee
02.2020 - 10.2022

Convenience Store Clerk

Familymart
09.2018 - 08.2019

Associate of Business Management - Business Management

University Of Maryland Global Campus
Misha Scott