Mishalene Neal
Aurora,CO
Summary
Experienced Accounts Payable professional skilled in cultivating and maintaining strong internal and external relationships through exceptional customer service. Proven track record of effectively managing client accounts. Adept at coordinating and streamlining administrative processes for optimal efficiency and productivity. Committed to consistently delivering high-quality results with strong attention to detail and a proactive problem-solving approach. Bringing working knowledge of the following: MICROSOFT DYNAMICS: AX, MEDIUS SERVICE MAX, MICROSOFT OFFICE - heavy outlook, word excel, REACH, KALMAR OTTAWA SITE (warranties), My Geotab, Bill trust,
TxDMV Website (create temp tags), FEDEX.
Notary services.
Overview
12
12
years of professional experience
Work History
Terminal Tractor Administrator
Briggs Truck & Rail
01.2021 - Current
- Managed the Terminal Tractor telematics program by maintaining various reports for internal/external customers
- Actively monitored and audited preventative maintenance (PM)/Rental PM contracts to identify issues
- Developed, maintained, and updated an organized filing system of paper & electronic documents
- Processed after sale documentation specific to Manufacturer Certificate of Origin & Titles
- Identified & generated customer leads through parts cash reports, PM reports, declining sales reports, historical lists, etc
- Processed vendor purchase orders
- Acted as the first line of support for Terminal Tractor product line transactions
- Reviewed & approved invoices as needed
- Processed customer web billing as needed
- Maintained & tracked vehicle license and registration specific to Terminal Tractor rental fleet
- Interfaced with Department of Motor Vehicles & Department of Transportation agencies as required for tax, title, licensing support functions, etc
- Notarized documents related to vehicle sales
- Managed P-Card Transactions
- Created Check Requests.
AP Associate (Methodist Hospital)
Robert Half
01.2019 - 01.2020
- Processed Invoices
- Matched POs to Invoices
- Researched and resolved discrepancies.
Associate
In-N-Out Burger
01.2018 - 01.2019
- In-Person Customer Service
- Processed Cash Handing
- Processed Credit Card Payments.
AP CASH MGMT SPECIALIST
Associa
01.2013 - 01.2019
- Verified information and documentation
- Researched bank statements and bank websites
- Processed credit card and check payments
- Reviewed and coded invoices
- Collaborated with teams
- Provided information to individuals on various levels
- Worked with management to identify key triggers for void requests.
Education
Bachelor of Science: Business Management -
University of Phoenix
Gardena, CA01.2007
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- AP
- Billing
Volunteer Experience
- QEOI – volunteered providing education and resources for underserved communities in the DFW area
- Worked with Tarrant County Food Bank
- Worked with Feed My Starving Children via work and personal connections
Timeline
Terminal Tractor Administrator
Briggs Truck & Rail
01.2021 - Current
AP Associate (Methodist Hospital)
Robert Half
01.2019 - 01.2020
Associate
In-N-Out Burger
01.2018 - 01.2019
AP CASH MGMT SPECIALIST
Associa
01.2013 - 01.2019
Bachelor of Science: Business Management -
University of Phoenix