Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Mishel Humeniuk

Mishel Humeniuk

Los Angeles,CA

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

9
9
years of professional experience

Work History

Waitress

Double Chicken Please
12.2023 - 02.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.

Bartender

Setka
11.2022 - 02.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.

Restaurant Hostess

Double Tree Hotel By Hilton
06.2021 - 02.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.

Manager on Duty

India House Restaurants & Banquet
04.2015 - 02.2017
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Strengthened relationships with key clients through regular communication and proactive problemsolving.

Education

Masters In International Law -

Odessa Law Academy
Odessa, Ukraine
04.2017

Skills

  • Menu Recommendations
  • Guest Relations Management
  • Customer Service
  • Safe Food Handling
  • Order Taking
  • Order Management
  • Team Collaboration
  • Sales Techniques
  • Complex Problem-Solving
  • Special Event Coordination
  • Bar Terminology
  • Item Promotion
  • Upselling
  • Food Running
  • Relationship Management
  • Handling Complaints
  • Interpersonal skills

Languages

Ukrainian
Native or Bilingual
English
Full Professional
Polish
Native or Bilingual
Russian
Native or Bilingual

Timeline

Waitress

Double Chicken Please
12.2023 - 02.2024

Bartender

Setka
11.2022 - 02.2023

Restaurant Hostess

Double Tree Hotel By Hilton
06.2021 - 02.2022

Manager on Duty

India House Restaurants & Banquet
04.2015 - 02.2017

Masters In International Law -

Odessa Law Academy

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Mishel Humeniuk