Mishel Marutyan
Burbank,CA
Summary
Understanding Medical Office Receptionist well-versed in advanced medical office procedures. Exceptional data entry and scheduling proficiency. Organized and punctual. Welcoming Medical Office Receptionist with extensive background in medical office operations. Adept at booking appointments and maintaining medical records. Talented at verifying and updating information in medical databases.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Office Receptionist
Hayk Arakelyan D.D.S
Glendale, CA
10.2023 - 10.2024
- Greeted patients and visitors in person or on the telephone, answering or referring inquiries.
- Provided information to patients regarding appointment scheduling, office hours, billing, and insurance policies.
- Assisted with check-in and check-out procedures for all incoming, outgoing patients.
- Prepared charts for upcoming appointments; updated existing charts with current information as required by HIPAA regulations.
- Performed data entry of patient demographics and physician orders into the system.
- Assisted with various office duties such as x-rays, faxing documents, and ordering supplies.
- Maintained professional relationships with colleagues, physicians, and vendors.
Hospice Volunteer
Da Vinci Hospice Care Inc
Pasadena, CA
10.2023 - 04.2024
- Provided companionship to hospice patients and their families, offering emotional support.
- Assisted nurses by taking vital signs and performing simple treatments, such as changing bandages.
- Maintained patient records, including documenting conversations and activities with the patient.
- Answered phones and responded to inquiries from family members.
- Attended regular meetings with other volunteers to discuss individual cases and share best practices.
Education
Associate of Science - Public Health Science
Los Angeles Valley College
Van Nuys, CA01-2025
Certification - Cardiac Telemetry
National Telemetry Association
10-2024
Skills
- Medical software applications
- Patient check-in
- Customer service background
- Healthcare experience
- Managing patient records
- Appointment management
- Transcription of medical notes
- Co-payment collection
- Scheduling proficiency
- Patient confidentiality
- Follow-up skills
- Data entry knowledge
Certification
- Basic Life Support
Languages
Armenian
Native/ Bilingual
Russian
Native/ Bilingual
English
Professional
Timeline
Medical Office Receptionist
Hayk Arakelyan D.D.S
10.2023 - 10.2024
Hospice Volunteer
Da Vinci Hospice Care Inc
10.2023 - 04.2024
- Basic Life Support
Associate of Science - Public Health Science
Los Angeles Valley College
Certification - Cardiac Telemetry
National Telemetry Association
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