Mariam Hovhannisyan
Glendale,CA
Summary
I am detail-oriented professional with superb people skills. Motivated individual offering strong work ethic and positive attitude. Highly effective in fast-paced work environments. Being a dedicated Salon Manager bringing five years of progressive experience in industry.
Results-oriented Salon Manager adept at hiring, developing and leading strong teams. Trend-savvy and fashion-forward with passion for mastering emerging trends to meet client needs. I am perfection-oriented professional offering broad client portfolio with diverse styles and unparalleled versatility. Creative and relevant lifelong student of evolving style popularity. Accomplished professional delivering customer service excellence through active engagement. Friendly individual who supervises spa staff and oversees daily operations. My goal is to creates positive spa atmosphere to bring in new clientele.
Overview
6
6
years of professional experience
Work History
Beauty Salon Manager
Hayk Muradyan Private Enterprise
02.2018 - 02.2023
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Managed cash flow, business transactions, banking, and accounting processes.
- Handled employee scheduling and coverage needs during business hours.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Maintained general appointment calendar and set shift schedules.
- Promoted business through marketing initiatives and use of social media.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
English Language Instructor
Haybusak University
09.2016 - 05.2018
- Authored tests and quizzes to evaluate student learning and comprehension.
- Provided support to students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
- Developed and implemented exercises to help students understand and improve sound and symbol relationships, spelling, punctuation, style and pronunciation.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
Education
Masters Of Arts - InternatuPolitics
City University London
City London01.2014
Bachelor In Foreign Language - Spanish English Language And Literature
University of Jordan
Amman, Jordan 06.2011
Skills
- Operational Efficiency
- Disciplinary Action
- Cosmetology
- Problem Resolving
- Customer Service
- Time Management
- Greet Guests
- Special Assignments
- Day-to-Day Operations
- Recruitment and Hiring
- Salon Management
- Customer Experience
- Employee Development
- Staff Collaboration
- Procedures Scheduling
- Customer Inquiries
- New Product Information
- Performance Improvement
- Coordination Skills
- Problem-Solving Skills
- Conflict Mediation
- Pricing Structures
- Business Development
- Scheduling
- Salon Operations
- Employee Observations
- Communication Skills
- Providing Feedback
- Managing Multiple Tasks
- Decision-Making Skill
- Hospitality Environments
- Fashion Familiarity
- Client Relations
- Strategic Planning
- Advanced Interpersonal Skills
Languages
Armenian
Native or Bilingual
Russian
Native or Bilingual
Spanish
Professional Working
Arabic
Professional Working
Timeline
Beauty Salon Manager
Hayk Muradyan Private Enterprise
02.2018 - 02.2023
English Language Instructor
Haybusak University
09.2016 - 05.2018
Masters Of Arts - InternatuPolitics
City University London
Bachelor In Foreign Language - Spanish English Language And Literature
University of Jordan
Similar Profiles
Mishel MarutyanMishel Marutyan
Fronk Desk at Hayk Arakelyan, D.D.SFronk Desk at Hayk Arakelyan, D.D.S
Mishel MarutyanMishel Marutyan
Medical Office Receptionist at Hayk Arakelyan D.D.SMedical Office Receptionist at Hayk Arakelyan D.D.S
Zaur MirzayevZaur Mirzayev
Sales Manager, Professional Jeweler at private company and private enterpriseSales Manager, Professional Jeweler at private company and private enterprise