Highly motivated professional with entrepreneurial, management, and marketing experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients, while managing administrative, marketing, and operational duties.
Overview
8
8
years of professional experience
Work History
Director of Spa Operations /Business Development Manager
Proffer Surgical Associates
Amarillo , TX
05.2023 - Current
Developed and implemented spa policies, procedures, and operational standards.
Conducted regular performance reviews to evaluate employee productivity and effectiveness.
Initiated and maintained effective relationships with vendors and suppliers.
Oversaw daily operations of the spa including staffing, scheduling, sales, inventory control, maintenance, and safety protocols.
Coordinated special events at the spa facility.
Developed marketing strategies to attract new customers while retaining existing clientele base.
Rebranded spa by implementing digital and promotional marketing plans, created new website and collateral and leveraged social media outreach with Facebook.
Owner/Operator
Paint Nail Bar Amarillo
Amarillo , TX
09.2019 - 04.2023
Established pricing models that balanced competitiveness with profitability goals.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Resolved conflicts between employees in a professional manner.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Delegated work to staff, setting priorities and goals.
High School Counselor
Canyon High School
Canyon , TX
07.2016 - 05.2019
Coordinated college admissions testing preparation programs such as SAT prep classes.
Organized college fairs to introduce students to various institutions of higher education.
Developed relationships with colleges, universities and employers to provide resources for students.
Supported students, individually and in groups with developing academic, career and social skills.
Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.
Education
Master of Science - School Counseling
Lamar University
Beaumont, TX
05-2014
Bachelor of Science - Fashion Merchandising
Texas State University
San Marcos, TX
08-2003
High School Diploma -
Claude High School
Claude, TX
05-1998
Skills
Owner/Operator
Management Duties
Marketing Tactics
Staff Recruiting and Hiring
Employee and Client Relationships
Event Planning
Revenue Forecasting
Team Leadership and Decision-Making
Time Management
Goal Setting
Budget Control
Business Growth
Timeline
Director of Spa Operations /Business Development Manager
Proffer Surgical Associates
05.2023 - Current
Owner/Operator
Paint Nail Bar Amarillo
09.2019 - 04.2023
High School Counselor
Canyon High School
07.2016 - 05.2019
Master of Science - School Counseling
Lamar University
Bachelor of Science - Fashion Merchandising
Texas State University
High School Diploma -
Claude High School
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