MISOLINO SILVA
Deer Park,United States
Summary
Bilingual Outreach Specialist with a proven track record in boosting community engagement and supporting small business growth through innovative outreach and grant programs. Skilled in partnership development, team building, and multitasking, with a strong background in financial services. Known for driving improvements in outreach marketing, and building strong stakeholder relationships. Team-oriented professional recognized for establishing and maintaining solid relationships with administration and local, state and federal agencies. Excellent interpersonal, organizational and analytical skills.
Overview
13
13
years of professional experience
Work History
Outreach Coordinator
Long Island Housing Partnership
Hauppauge, New York
05.2025 - Current
- Developed outreach strategies for community engagement and program participation.
- Coordinated events to promote organizational initiatives and services offered.
- Cultivated partnerships with local organizations to enhance outreach efforts.
- Conducted workshops to educate the community on available resources and support.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs.
- Responded promptly to inquiries from external contacts regarding programs or services offered by the organization.
Small Business Outreach Director
Vision Long Island
Northport, United States
09.2022 - Current
- Improved outreach engagement by developing new strategies for reaching diverse communities with internal teams
- Participated in various committees related to community engagement initiatives within the organization
- Collaborated with different organizations to promote and present small business grants programs
- Worked with Long Island small business owners to create small business grant awareness
- Worked with downtown and local government on outreach initiatives
- Assisted in grant writing processes by researching potential funders and preparing grant applications
- Cultivated relationships with community partners, stakeholders and local government entities for successful collaboration
Sales & Service Associate
M&T Bank
Farmingdale, United States
01.2022 - 09.2022
- Increased revenue by building customer and community relationships for long-term business growth
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
- Monitored sales team performance, analyzed sales data and reported information to area managers
- Increased public trust through participation in events
- Collaborated with team members to resolve customer issues promptly.
- Assisted customers with account inquiries and transactions efficiently.
Branch Manager
Peoples United Bank
Northport, United States
01.2013 - 01.2022
- Increased public trust by participation in community events
- Improved sales efficiency by monitoring sales team performance and analyzing sales data for area managers
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
- Built relationships with customers and community to establish long-term business growth
- Developed and implemented strategies to enhance customer service experience.
- Coordinated marketing initiatives to promote branch services and products.
Senior Financial Services Associate
People's United Bank
Dix Hills, United States
07.2012 - 09.2013
- Assisted clients with account inquiries and transaction processing.
- Coordinated documentation for loan applications and financial products.
- Maintained accurate records of customer interactions and transactions.
- Educated clients on banking services and digital tools available.
- Supported compliance efforts by following regulatory guidelines diligently.
Education
Some College (No Degree) - Accounting
Briarcliffe College
BethpageSkills
- Community engagement and outreach
- Team building and development
- Relationship management
- Service planning and strategy
- Partnership development
- Event coordination
Accomplishments
- Community Engagement Boost, Increased community engagement by 25% in outreach efforts in 2022 - 2023.
- Grant Securing Success, Secured $500,000 in small business grants over two years.
- Productivity Improvement, Trained 15 staff members, enhancing productivity by 30%.
Volunteer Experience
- Director, Deer Park Chamber of Commerce, 01/01/24, Present
- Advisor, Peruvian American Chamber of Commerce of Long Island, 01/01/24, Present
- Sergeant-at-Arms, Farmingdale Rotary Club
Languages
Spanish
Native/ Bilingual
Timeline
Outreach Coordinator
Long Island Housing Partnership
05.2025 - Current
Small Business Outreach Director
Vision Long Island
09.2022 - Current
Sales & Service Associate
M&T Bank
01.2022 - 09.2022
Branch Manager
Peoples United Bank
01.2013 - 01.2022
Senior Financial Services Associate
People's United Bank
07.2012 - 09.2013
Some College (No Degree) - Accounting
Briarcliffe College