MISRAK CHERINET
Woodbury,MN
Summary
Dynamic leader and highly-skilled professional specializing in Human Resource and Dispatching, with several years of diverse experience in logistics. Known for high productivity and efficient task completion, skilled in managing and coordinating large roster of employees and freight. Optimizing softwear, process and procedures, workflow processes, and implementing training and safety protocols to ensure smooth operations. Excel in communication, problem-solving, decision-making, ensuring operational excellence and team cohesion in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Dispatcher Coordinator
Northwest Respiratory Services LLC.
Eagan, MN
12.2023 - 08.2024
- Monitored dispatch operations to ensure efficient and effective service delivery.
- Developed strategies for improving operational efficiency and effectiveness.
- Identified areas where operational efficiencies can be improved upon.
- Determined best route options for each order based on time constraints or budget requirements.
- Investigated any incidents that occurred during delivery trips and took corrective actions when necessary.
- Coordinated with vendors for shipment tracking purposes and monitored progress until completion.
Dispatch Operations Manager
Midway Freight Inc
Eagan, MINNESOTA
01.2019 - 09.2022
- Managing the operation of independent contractors and company employees, employee payroll, and benefits.
- Ensuring compliance with federal and state regulations, permits, and licensing.
- Coordinating loads and routes for independent contractors and company employees.
- Collaborated closely with Brookers and team members to achieve project objectives and meet deadlines.
- New hire interviews, development, testing, documenting, and maintaining employee/owner-operators and vehicle files.
- Administrator of financial resources and software development for company growth and efficiency.
- Safety Management and Audit Supervision
Human Resources Manager/Scheduling Coordinator
SYNERGY HomeCare
Roseville, MINNESOTA
05.2015 - 11.2018
- Managing clients, employees, employee files, licenses, training, employee reviews, and employee improvement plans/disciplinary actions.
- Coordinating and maintaining daily and weekly employee and client schedules.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Ensured compliance with federal, state and local employment laws.
- Managed, monitored, and submitted time clocks, payroll submissions, payroll reports, and administered employee benefits.
Education
Associate of Science - Business And Marketing
St Paul College
Saint Paul, MNSkills
- Staffing, recruiting, and training professional
- Employee management
- Fleet and employee file management
- Software Development and Operational Systems Administrator
- Route planning expertise
- Scheduling proficiency
- Driver incident support
- Logistics Management
- Training & Development
- Maintaining high-volume calls
- Improving operations
Timeline
Dispatcher Coordinator
Northwest Respiratory Services LLC.
12.2023 - 08.2024
Dispatch Operations Manager
Midway Freight Inc
01.2019 - 09.2022
Human Resources Manager/Scheduling Coordinator
SYNERGY HomeCare
05.2015 - 11.2018
Associate of Science - Business And Marketing
St Paul College
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