Missietra Solomon
Philadelphia
Summary
Risk Manager and Fraud Prevention Specialist with extensive expertise in fraud detection and risk mitigation. Identified fraudulent transactions, safeguarding client assets while enhancing fraud detection processes through data analysis. Conducted thorough investigations into suspicious activities, collaborating with law enforcement and compliance teams. Specialized in KYC regulations and AML monitoring, driving compliance and operational efficiency. Committed to leveraging analytical skills and collaborative strategies to strengthen fraud prevention initiatives.
Overview
14
14
years of professional experience
Work History
Stop Loss Representative
Independence Blue Cross
01.2024
- Oversee inventory management and distribute monthly reports. Process PBM RX files and ensure timely follow-up on open items. Reconcile accounts and address discrepancies promptly. Cultivate relationships with internal and external partners, attending meetings to resolve issues as needed.
- Streamlined inventory processes, improving accuracy and efficiency.
- Enhanced communication with business partners, fostering collaboration.
- Accelerated account reconciliation, reducing discrepancies by 15%.
Fraud Analyst
Radial
01.2022 - 01.2024
- Analyse data points to mitigate client loss in e-commerce orders. Identify fraudulent transactions and disrupt fraud rings. Liaise with customer service and financial institutions for escalated credit card fraud issues. Collaborate weekly with team to uncover emerging fraud trends. Develop tools and resources to combat fraud while achieving monthly metrics goals.
- Identified and prevented fraudulent activities, protecting client assets.
- Enhanced fraud detection processes through data analysis and collaboration.
- Developed effective resources leading to improved fraud response times.
Senior Fraud Analyst
Ally Bank
01.2017 - 01.2022
- Serve as Subject Matter Expert for the team. Support Risk Management by verifying identities and addresses of applicants, minimising fraud risks under the USA Patriot Act. Oversee implementation of advanced countermeasures and risk controls in the Model Risk process. Monitor wire transactions to identify AML activity, determining account closures under the Bank Secrecy Act.
- Conduct thorough investigations into suspicious activities and fraud claims.
- Collaborate with law enforcement, compliance, and legal teams on various cases.
- Submit detailed reports on findings and recommendations.
Senior Teller
Citizens Bank
01.2012 - 01.2017
- Provide exceptional customer service by addressing concerns and implementing KYC regulations. Ensure compliance with state and federal banking standards while leading quarterly audits. Drive sales promotions and achieve goals through effective daily operations. Oversee weekly ATM settlements, balancing cash and checks up to $200,000 while resolving fraud claims and disputes.
- Delivered outstanding customer service, addressing issues effectively.
- Conducted quarterly audits, ensuring compliance with banking regulations.
- Achieved sales goals through strategic promotions and operations.
- Managed weekly ATM settlements, detecting fraud claims efficiently.
Loss Prevention Associate
Payless Shoe Source
01.2010 - 01.2012
- Perform daily audits to detect merchandise and financial loss. Investigate internal or vendor fraud cases. Compile comprehensive written reports on findings. Ensure vigilant surveillance within stores. Partner with law enforcement as necessary.
- Conducted thorough audits, identifying losses and discrepancies.
- Investigated fraud incidents, resulting in improved prevention measures.
Education
B.S. - Criminal Justice
Wilmington University
M.B.A - Organizational Management
Eastern University
01.2024
Skills
- Fraud Detection Expert
- Risk Mitigation Expert
- Data Analysis Expert
- KYC Regulations Expert
- AML Monitoring Expert
- Collaboration Expert
- Problem Solving Expert
- Communication Expert
Timeline
Stop Loss Representative
Independence Blue Cross
01.2024
Fraud Analyst
Radial
01.2022 - 01.2024
Senior Fraud Analyst
Ally Bank
01.2017 - 01.2022
Senior Teller
Citizens Bank
01.2012 - 01.2017
Loss Prevention Associate
Payless Shoe Source
01.2010 - 01.2012
B.S. - Criminal Justice
Wilmington University
M.B.A - Organizational Management
Eastern University