Destiny Page
Houston,TX
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
1
1
year of professional experience
Work History
Volunteer
Bread Of Life Outreach Ministries
Houston, TX
01.2024 - Current
- Packaged and sorted essential housing supplies for families in need
- Assisted with fundraising efforts, including event planning and donor outreach.
- Attended weekly meetings to discuss progress and future initiatives.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Managed social media accounts associated with the organization's mission statement.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Customer Service Representative
Fenix internet LLC
Fort Lauderdale, FL
12.2023 - Current
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Provided top quality control and eliminated downtime to maximize revenue.
Education
High School Diploma -
Gulfport High School
Gulfport, MS05-2024
Skills
- Conflict Resolution
- Product/service Knowledge
- Telephone Etiquette
- Computer skills
- Time management
- Schedule flexibility
- Social Media Management
- Marketing and promotion
- copywriting
- Teamwork and Collaboration
- Multitasking
- Adaptability and Dependability
- Budgeting and finance
- Data Entry
- Problem - solving
- Payment Processing
- Technical Support
Affiliations
- Blogging
- Motivational speaking
- Social media manager/ marketer
- Community volunteer
Timeline
Volunteer
Bread Of Life Outreach Ministries
01.2024 - Current
Customer Service Representative
Fenix internet LLC
12.2023 - Current
High School Diploma -
Gulfport High School
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