Summary
Overview
Work History
Education
Skills
Timeline
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Missy Shenandoah

Floor Lead
LaFayette,NY

Summary

With a proven track record at Amazon, I excel in operational efficiency and critical thinking, enhancing troubleshooting processes and employee performance. My experience spans from Problem Solver to Ambassador, where I've significantly improved project management and training methods. My leadership has consistently fostered team success, demonstrating exceptional time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Floor Lead

Amazon
03.2023 - Current
  • Trained new employees regarding warehouse procedures and standards.
  • Maintained a clean and organized work area to ensure safety.
  • Monitored product quality, reporting problems to mitigate safety issues and improve processes.

Problem Solver

Amazon
01.2024 - Current
  • Logged unsellable products requiring donation or destruction due to damage or other issues.
  • Led brainstorming sessions to encourage creative problem-solving among team members.

Ambassador

Amazon
09.2022 - 02.2023
  • Communicated regularly with instructors regarding any changes or updates required in course content.
  • Analyzed student performance data to recommend strategies for improving learning outcomes.
  • Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
  • Conducted daily safety inspections and ensured all personnel followed safety protocols.

Packer

Amazon
05.2023 - Current
  • Provided feedback on packing processes to supervisors for continuous improvement.
  • Wrapped items securely using appropriate packing materials.

Construction Worker

Onondaga Nation
02.2018 - 03.2022
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Salmon River Central School
Fort Covington, NY

Skills

  • Troubleshooting techniques
  • Operational efficiency
  • Critical thinking
  • Problem solving
  • Time management
  • Employee training
  • Project management
  • Leadership Development Support

Timeline

Problem Solver

Amazon
01.2024 - Current

Packer

Amazon
05.2023 - Current

Floor Lead

Amazon
03.2023 - Current

Ambassador

Amazon
09.2022 - 02.2023

Construction Worker

Onondaga Nation
02.2018 - 03.2022

High School Diploma -

Salmon River Central School
Missy ShenandoahFloor Lead