Missy Starr
Litchfield Park,AZ
Summary
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Manager driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Qualified Manager with 17 years in fast-paced customer service and retail environments. Personable and professional under pressure. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Bartender
Fat Tuesdays
05.2022 - 03.2023
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Operations Manager
Breeze Daiquiri Bar Linc, LLC
08.2019 - 10.2021
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Provided elevated customer experience to generate loyal clientèle.
- Assisted in recruiting, hiring and training of team members.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Store Manager
Hot Topic
04.2013 - 02.2018
- Managed a 1.2 million dollar volume store in Orange County with 15 full and part time employees.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Counted cash drawers and made bank deposits.
- Examined merchandise to verify that it was correctly priced and displayed.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the district manager regarding all store and staff issues.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma -
Canyon High School
Anaheim, CA1999
Skills
- Creative problem solver
- Exceptional communication skills
- Quick learner
- Training development aptitude
- Proficient in cash management
- Strategic sales knowledge
- POS systems expert
- Teamwork and Collaboration
- Cash flow management
- Shipping and receiving professional
- Credit card processing
- Strong client relations
- MS Windows proficient
- Problem Resolution
Timeline
Bartender
Fat Tuesdays
05.2022 - 03.2023
Operations Manager
Breeze Daiquiri Bar Linc, LLC
08.2019 - 10.2021
Store Manager
Hot Topic
04.2013 - 02.2018
High School Diploma -
Canyon High School
Similar Profiles
Aidan AlvarezAidan Alvarez
Server/Waiter at Ruby TuesdaysServer/Waiter at Ruby Tuesdays
James BaileyJames Bailey
Dishwasher/Food Prep Cooking Assistant at Ruby Tuesdays RestaurantDishwasher/Food Prep Cooking Assistant at Ruby Tuesdays Restaurant
Kassidy LindquistKassidy Lindquist
Bartender at RUBY TUESDAYSBartender at RUBY TUESDAYS
Elizabeth NeumanElizabeth Neuman
Adjunct Faculty, General Education at Arizona College of NursingAdjunct Faculty, General Education at Arizona College of Nursing
Bonfils CyubahiroBonfils Cyubahiro
Caregiver at Micasa Su CassaCaregiver at Micasa Su Cassa