Mistie Markham
Augusta
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management and personnel training Sets example for work ethic, punctuality and quality.
Overview
10
10
years of professional experience
Work History
Team Leader
Walmart
Wichita
03.2019 - Current
- Led team in daily operations and ensured efficient workflow.
- Trained new employees on store policies and best practices.
- Assisted in inventory management and stock replenishment processes.
- Motivated team members to achieve productivity goals consistently.
- Monitored sales floor for compliance with merchandising standards.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
Teller
Equishare Credit Union
Wichita
10.2018 - 03.2019
- Processed member transactions efficiently and accurately at Equishare Credit Union.
- Assisted members with account inquiries and resolved issues promptly.
- Maintained cash drawer accuracy while handling deposits and withdrawals.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Delivered exceptional service to customers in person or over telephone.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Sales Support Representative
AT&T
Wichita
08.2016 - 04.2018
- Inventory management and stock replenishment process.
- Daily reconciliation of cash registers and bank deposits.
- Assisted customers with bill payments.
- Returned customers trade in phones when they upgraded for a new one.
- Had override codes for sales associates when management wasn’t available.
Education
Douglass High School
Douglass, KSSkills
- Team leadership
- Employee training
- Inventory management
- Merchandising compliance
- Time management
- Attention to detail
Timeline
Team Leader
Walmart
03.2019 - Current
Teller
Equishare Credit Union
10.2018 - 03.2019
Sales Support Representative
AT&T
08.2016 - 04.2018
Douglass High School