Misty Aldridge-Tolbert
1217 Blue Jay Drive, Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Dedicated to providing exceptional customer service through active listening and problem solving.
Overview
20
20
years of professional experience
Work History
Ow
Firefly Childcare Event Sitters, LLC
01.2023 - Current
- Established foundational processes for business operations.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Personal In-Home Caregiver
Private Care For Teresa Mae Aldridge
12.2013 - 10.2020
- Managed schedules, coordinating appointments and transportation as needed for routine tests.
- Monitored pulse oxygen, heart rate, temperature, and change in health trends.
- Self-Educated and informed on proper COPD and Emphysema care.
- Communicated with healthcare professionals and tailored care plans accordingly.
- Followed nutritional plans to prepare optimal meals.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate end-of-life care, ensuring comfort and dignity.
Personal In-Home Caregiver
Family Of Ramonia Vanbrunt
01.2013 - 10.2017
- Provided transportation and appointment management.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored health by performing routine pulse, temperature and blood pressure checks.
- Collaborated with healthcare professionals to develop individualized tailored care plan.
- Provided compassionate end-of-life care, ensuring comfort and dignity.
Office Manager
R.E. Poole Metal Works, INC
06.2004 - 01.2013
- Created, maintained and updated filing systems for paper and electronic documents.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained computer and physical filing systems.
Education
Associates - Child Development
Smart Horizons Career Online Education
Pompano Beach, FL12.2018
High School Diploma -
Smart Horizons Career Online High School
Pompano Beach, FL08.2016
General Courses
Floyd E. Kellam High School
Virginia Beach, VA06.2003
Skills
- New Business Development
- Financial Management
- Customer Relations
- Teamwork, Collaboration, Relationship Building
- Patience and Empathy
- Friendly, Positive Attitude
- Early Child Development
Timeline
Ow
Firefly Childcare Event Sitters, LLC
01.2023 - Current
Personal In-Home Caregiver
Private Care For Teresa Mae Aldridge
12.2013 - 10.2020
Personal In-Home Caregiver
Family Of Ramonia Vanbrunt
01.2013 - 10.2017
Office Manager
R.E. Poole Metal Works, INC
06.2004 - 01.2013
Associates - Child Development
Smart Horizons Career Online Education
High School Diploma -
Smart Horizons Career Online High School
General Courses
Floyd E. Kellam High School
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