Misty Bitler
Glenwood,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Domestic Engineer
Self Employed Services
Lancaster, OH
02.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Management Representative
Global Contact Services
Lancaster, OH
06.2009 - 02.2013
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Coordinated effectively with other departments when needed to resolve complex client situations seamlessly.
- Utilized multiple systems simultaneously to efficiently manage customer accounts, inquiries, and transactions.
- Balanced empathy with assertiveness when dealing with difficult customers or pursuing overdue payments from clients.
Server
Red Lobster Restaurant
Lancaster, OH
06.2004 - 07.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Certificate - Medical Office Management
Lancaster University
Lancaster, OHSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Active Listening
- Verbal Communication
- Decision-Making
- Problem Resolution
- Organization and Time Management
Timeline
Domestic Engineer
Self Employed Services
02.2013 - Current
Customer Management Representative
Global Contact Services
06.2009 - 02.2013
Server
Red Lobster Restaurant
06.2004 - 07.2009
Certificate - Medical Office Management
Lancaster University