Susan Staley
Lancaster
Summary
Accomplished Domestic Engineer with a proven track record in self-motivation and adaptability. Excelled by enhancing family satisfaction through positive communication and active listening. Developed a network of providers, showcasing exceptional teamwork and problem-solving skills. Committed to continual improvement and delivering outstanding customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Domestic Engineer
Self
11.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments .
- Skilled at working independently and collaboratively in a family team environment.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all family members.
Family Care Coordinator
Self
11.2007 - Current
- Built warm, caring relationships with families to ease burden of complex client needs.
- Enhanced family satisfaction by diligently coordinating care services and addressing individual needs.
- Promoted positive communication among all parties involved in patient care by actively listening empathetically while offering practical guidance as needed.
- Documented services provided to develop accurate records of care.
- Maintained detailed case records, ensuring accurate documentation for future reference and decision-making purposes.
- Developed network of community and medical service providers to call upon when needed by client or family.
Education
No Degree - Social Work
Ohio Christian University
Circleville, OHSkills
- Positive communication approach
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
- Problem resolution
- Friendly, positive attitude
Timeline
Domestic Engineer
Self
11.2007 - Current
Family Care Coordinator
Self
11.2007 - Current
No Degree - Social Work
Ohio Christian University
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